SAP Emarsys
The facts below are what the maker publishes about SAP Emarsys, checked and dated. Our editors have not written about it yet.
Plans and prices
From SAP Emarsys's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| SAP Engagement Cloud | Priced on request | Contact sales for pricing |
The facts
Each one read from SAP Emarsys's own pages, with the date it was checked.
What it does
- AI and analytics
- The platform describes AI-assisted audience identification, campaign activation, content personalization, and performance analysis, alongside reporting and analytics.checked 12 Oct 2026
- Automation
- It supports single-channel campaigns and cross-channel customer journeys activated by real-time events.checked 12 Oct 2026
- Channels
- The site lists email, SMS, mobile, web, digital ads, conversational messaging, direct mail, and in-store among its engagement channels.checked 12 Oct 2026
- Integrations
- Its integration ecosystem covers commerce, data, channels, marketing, and content, with partner integrations for connecting external solutions.checked 12 Oct 2026
- Intended customers
- SAP describes the solution for consumer-focused industries and B2B organizations, including retail, e-commerce, manufacturing, and travel and hospitality.checked 12 Oct 2026
- Personalization
- AI and customer and business context can be used to tailor audiences, content, offers, and recommendations across channels.checked 12 Oct 2026
- Privacy
- SAP Emarsys’s privacy statement describes processing of personal data and data protection rights, including access, correction, deletion, and restriction requests.checked 12 Oct 2026
- Product name
- SAP says SAP Emarsys is now SAP Engagement Cloud, with existing Emarsys capabilities remaining available and supported.checked 12 Oct 2026
- SAP connectivity
- The site names SAP S/4HANA, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, and SAP Business Data Cloud among connected SAP systems and services.checked 12 Oct 2026
- Security and architecture
- SAP describes the platform as API-first and enterprise-ready, with embedded security and governance in a cloud-native architecture.checked 12 Oct 2026
- Support
- The support page advertises 24/7 guidance, support in 10 languages from 13 locations, and phone, web ticket, and web chat contact options.checked 12 Oct 2026
- Support metrics
- The support page states 99.97% solutions uptime and a 37-minute initial response time.checked 12 Oct 2026
- What it does
- The platform connects enterprise and customer data to orchestrate real-time, personalized customer interactions across channels.checked 12 Oct 2026
The company
- Founded
- 2000checked 28 Sep 2026
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