RazorSync
RazorSync is field-service software from RazorSync, headquartered in Brentwood, Tennessee.
What RazorSync is
RazorSync is field-service software from RazorSync, headquartered in Brentwood, Tennessee. It runs on the web, iOS, and Android, with mobile apps for both listed mobile platforms. The feature set includes invoicing and payments, offline mode, route optimization, a customer portal, and recurring jobs. A technician limit of 2 is listed. RazorSync has no free plan but offers a 14-day trial. Separate monthly plans are Solo at $90 a month for 2 users, Team at $225 a month for 7 users, and Pro at $499 a month for 15 users. The different annual and monthly figures make billing terms important when assessing the plans. Its combination of route planning, recurring work, customer access, payment handling, and offline mode covers several operational needs.
Good
- Available on web, iOS, and Android
- Includes invoicing and payments
- Supports offline mode
- Offers route optimization
- Provides a customer portal
Watch out
- No free plan
- Technician limit listed as 2
- Monthly plans have specified user limits
Who it suits
RazorSync suits service businesses needing web and mobile access for scheduling-related field work, payments, routes, recurring jobs, and customer communication. Teams should check the listed technician and user allowances.
Verdict
RazorSync combines field-service features with web, iOS, and Android access. The 14-day trial provides an evaluation period, while plan pricing, user allowances, and the listed technician limit need close review.
Plans and prices
From RazorSync's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | $90 a month | up to 2 users · standard features · monthly |
| Team | $225 a month | up to 7 users · Solo benefits · QuickBooks Desktop and Online sync · advanced reporting and notifications · monthly |
| Pro | $499 a month | up to 15 users · Team benefits · route optimization · inventory management · templates · monthly |
| Enterprise | Priced on request | unlimited users · Pro benefits · unlimited-user training |
The facts
Each one read from RazorSync's own pages, with the date it was checked.
What it does
- API authentication
- API requests use a portal-specific host plus Token and ServerName headers and JSON content.checked 21 Oct 2026
- API availability
- RazorSync publishes a REST-style API covering customers, contacts, addresses, work orders, quotes, invoices, payments, settings, forms, service items and taxes.checked 21 Oct 2026
- Customer portal
- The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online.checked 21 Oct 2026
- Data import
- Customers and service items can be imported from QuickBooks, Excel or CSV templates, and contacts can also be imported from Google Contacts.checked 21 Oct 2026
- Developer documentation
- The help center provides endpoint pages with methods, URLs, request bodies and response examples, but no public SDK is listed.checked 21 Oct 2026
- Google Calendar limitation
- The Google Calendar connection exports RazorSync work orders one way; edits made in Google Calendar do not update RazorSync.checked 21 Oct 2026
- Industries
- The maker says the platform supports 20 core industries, including HVAC, plumbing, electrical, lawn care, appliance repair, IT repair and alarm services.checked 21 Oct 2026
- Integrations
- Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal.checked 21 Oct 2026
- Invoicing and payments
- Yeschecked 21 Sep 2026
- Limit: GPS reliability
- Reviewers reported inconsistent GPS/location data and cases where GPS functionality did not work reliably.checked 21 Oct 2026
- Limit: payment errors
- A Capterra reviewer reported multiple incidents of customers being double charged and needing payment reversals.checked 21 Oct 2026
- Limit: pricing increases
- A Software Advice reviewer reported that the price had roughly doubled over three years without corresponding improvements in use or capability.checked 21 Oct 2026
- Limit: technical performance
- Independent reviews mention buffering, slow loading, crashes, synchronization problems and an interface that can be difficult to navigate.checked 21 Oct 2026
- Mobile invoicing
- Field workers can create and send invoices from the mobile app and accept payment at the job location.checked 21 Oct 2026
- Offline mode
- Yeschecked 21 Sep 2026
- Offline operation
- RazorSync advertises operation from smartphone, tablet or computer even when offline.checked 21 Oct 2026
Money
- Automated billing
- Automated Billing can charge cards on file daily, weekly or monthly, but only for past-due invoices tied to the relevant contact.checked 21 Oct 2026
- Free plan
- Nochecked 21 Sep 2026
The company
- Company headquarters
- RazorSync lists its headquarters at 100 Westwood Place, Suite 200, Brentwood, Tennessee.checked 21 Oct 2026
- Founded
- LinkedIn lists RazorSync as founded in 2010.checked 21 Oct 2026
- Headquarters
- Brentwood, Tennessee, United Stateschecked 28 Sep 2026
- Maker identity
- LinkedIn identifies RazorSync, LLC as a privately held software-development company with 11–50 employees.checked 21 Oct 2026
Where it runs
- Limit: Android reliability
- Google Play reviewers described crashes while editing appointments and an app that becomes difficult to use during synchronization or attachment uploads.checked 21 Oct 2026
- Mobile platforms
- bothchecked 21 Sep 2026
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