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QFM

QFM is computer-aided facilities management software for handling service requests, work orders, planned maintenance, assets, and reporting.

Place
#4 of 14
Score
6.4
QFM's website

What QFM is

QFM is computer-aided facilities management software for handling service requests, work orders, planned maintenance, assets, and reporting. Its modular suite lets organisations choose what they need and add modules as their requirements grow. Maintenance tools cover reactive work and planned preventative schedules, while asset lifecycle management is intended to help reduce downtime, improve performance, and extend asset life. Reporting and analytics give visibility into facilities performance, service levels, contractor work, and costs. Field staff can use the Android and iOS app to receive, update, and close work orders, including where reception is limited or unavailable. QFM runs on the web and can be self-hosted; it can also be hosted in-house or on Microsoft Azure. It integrates with QFM Space, QFM BIMi, and Senslinc, and SWG says connections to other systems are possible. SWG offers implementation support, training, and dedicated software support. Pricing is available on request, with no free plan. The software is presented for organisations such as hospitals, universities, stadiums, and transport networks.

Good

  • Covers reactive and planned maintenance
  • Mobile app supports work orders with limited reception
  • Reporting covers service levels, contractors, and costs
  • Can be hosted in-house or on Microsoft Azure

Watch out

  • No free plan
  • Pricing is available on request

Who it suits

QFM may suit facilities teams in organisations such as hospitals, universities, stadiums, and transport networks. Its modular setup and mobile work-order tools are relevant to teams managing maintenance across an estate.

Verdict

QFM brings maintenance, asset management, reporting, and mobile work orders into a modular facilities-management suite. Organisations should account for its paid, quote-based pricing and choose the modules that fit their estate.

The facts

Each one read from QFM's own pages, with the date it was checked.

What it does

Asset management
QFM provides asset lifecycle management intended to reduce downtime, improve performance, and extend asset life.checked 2 Oct 2026
Compliance
QFM centralises building and estate data, creates a digital record of maintenance activity and supports customisable reporting for regulatory requirements.checked 3 Oct 2026
Hosting
QFM can be hosted in-house or on Microsoft Azure; SWG describes Azure hosting as offering up to 99.99% system uptime.checked 2 Oct 2026
Integrations
SWG says QFM can integrate with other software and with its QFM Space, QFM BIMi and Senslinc products.checked 3 Oct 2026
Intended users
SWG describes QFM as suitable for facility and estate teams in settings including hospitals, universities, stadiums and transport networks.checked 3 Oct 2026
Maintenance
The software supports reactive maintenance and planned preventative maintenance scheduling to help manage assets and reduce downtime.checked 3 Oct 2026
Mobile access
QFM's mobile app lets field staff receive, update, and close work orders, including in areas with limited or no reception.checked 2 Oct 2026
Mobile use
The QFM app lets technicians and contractors receive, update and close work orders on the move, including in areas with limited or no reception.checked 3 Oct 2026
Modular design
Organisations can choose the modules they need and expand the solution as they grow.checked 2 Oct 2026
Modular solution
QFM is a modular, scalable suite that organisations can tailor to their estate’s needs and expand as they grow.checked 3 Oct 2026
Pricing
The QFM product page offers a demo but does not state a price.checked 3 Oct 2026
Purpose
QFM is computer-aided facilities management software for managing service requests, work orders, planned maintenance, assets and reporting.checked 3 Oct 2026
Reporting
QFM provides inbuilt reporting and analytics for enterprise-wide visibility of performance information.checked 3 Oct 2026
Security
SWG states that it holds ISO 9001 quality management and ISO 27001 information security certifications.checked 2 Oct 2026
Security policy
SWG’s information security policy addresses unauthorised access, confidentiality, information integrity and availability, and says business continuity plans are maintained and tested.checked 3 Oct 2026
Support
SWG offers implementation support, product training, and dedicated software support.checked 2 Oct 2026
Support and implementation
SWG offers implementation, product training, dedicated software support and cloud hosting services.checked 3 Oct 2026
Updates
SWG says it releases software updates three to four times a year, including security updates.checked 2 Oct 2026

The company

Company history
SWG says it was established in April 1994 and became part of Addnode Group in 2017.checked 3 Oct 2026
Headquarters
London, United Kingdomchecked 28 Sep 2026

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