
Policyflow
Policyflow is a web service for distributing policies, tracking confirmations by document version, and exporting evidence for auditors.
What Policyflow is
Policyflow is a web service for distributing policies, tracking confirmations by document version, and exporting evidence for auditors. Its policy builder includes a clause library and tracks clause coverage during drafting. Uploaded PDFs become editable requirement passages while retaining their original wording. Reviewers can approve drafts in sequence, with sign-offs and later confirmations tied to specific versions. Campaigns send each recipient a personal, single-use email link that does not require an account or installation. Evidence exports include PDF certificates or CSV logs with version and timestamp details. Policyflow lists Azure AD and Google Workspace directory sync, and single sign-on via Microsoft and Google. Its stated acknowledgement-evidence use cases include ISO 27001, SOC 2, GDPR, NIS2, DORA, and HIPAA. The free plan has no time limit and supports up to 15 employees. Core is €€155 a month when billed annually, for up to 250 covered people. The Trust Center says Policyflow is not ISO 27001 certified and has no SOC 2 Type II report.
Good
- Policy drafts include clause coverage tracking.
- Approvals and confirmations are tied to document versions.
- Recipients can confirm through single-use links without accounts.
- Evidence exports include PDF certificates and CSV logs.
Watch out
- The free plan is limited to 15 employees.
- Core is €€155 a month when billed annually.
- Policyflow is not ISO 27001 certified.
- It has no SOC 2 Type II report.
Who it suits
Policyflow suits organizations that need to distribute policies, track version-specific acknowledgements, and prepare evidence for auditors. The free plan is aimed at teams of up to 15 employees.
Verdict
Policyflow combines version-aware policy approvals and confirmations with evidence exports. Its free plan has a small employee limit, and the Trust Center states it lacks ISO 27001 certification and a SOC 2 Type II report.
Plans and prices
From Policyflow's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | Up to 15 employees · unlimited policies · full version history · audit-ready exports · No time limit; no card required |
| Core | €155 a month | Up to 250 covered people · 10 admin seats · approvals · targeting · reminders · templates · RBAC · directory sync · SSO · email support · Billed annually; page says €155/ mo |
| Custom | Priced on request | Above 2,500 employees or non-standard requirements · volume pricing · contract/security/DPA review · invoice or purchase-order billing · Contact vendor |
The facts
Each one read from Policyflow's own pages, with the date it was checked.
What it does
- AI assistant
- The Compliance feature set includes an AI policy assistant.checked 15 Oct 2026
- Attestation security
- Attestation tokens are cryptographically signed and capture policy version, recipient, timestamp and IP.checked 15 Oct 2026
- Audit log
- Uploads, edits, approvals, deliveries, attestations, exports and administrative actions are recorded in an immutable activity log.checked 15 Oct 2026
- Availability limitation
- The Terms say uninterrupted access is not guaranteed and the service is provided as-is.checked 15 Oct 2026
- Campaigns
- Campaigns target groups, show progress and share a deadline for related policies.checked 15 Oct 2026
- Certification limit
- Policyflow states it is not ISO 27001 certified and has no SOC 2 Type II report.checked 15 Oct 2026
- Certification status
- The Trust Center says its GDPR, ISO 27001, and SOC 2 controls are self-assessed or aligned, and Policyflow is not ISO 27001 certified and does not currently have a SOC 2 Type II report.checked 30 Sep 2026
- Data export
- Administrators can export policies, attestations, audit logs and files as a dated TAR archive with credentials redacted.checked 15 Oct 2026
- Developer API
- No public API reference, SDK or developer documentation was found; the Trust Center only mentions encrypted storage of API keys.checked 15 Oct 2026
- Distribution
- Campaigns send recipients personal, single-use email links that do not require an account or installation.checked 30 Sep 2026
- Encryption
- Traffic uses TLS 1.2 or newer with HSTS, while databases and file uploads use AES-256 encryption at rest.checked 15 Oct 2026
- Evidence exports
- The service exports a summary PDF certificate and a row-level CSV containing policy version and timestamps.checked 15 Oct 2026
- Evidence limitation
- The vendor says an acknowledgement proves delivery and confirmation of a specific version but not reading, understanding, later compliance, legal identity or certification sufficiency.checked 15 Oct 2026
- Frameworks
- The product describes acknowledgement evidence use cases for ISO 27001, SOC 2, GDPR, NIS2, DORA and HIPAA.checked 15 Oct 2026
- GRC limitation
- The SOC 2 guide says Policyflow is not a full GRC platform, does not map Trust Services Criteria or run control testing, and does not replace an auditor.checked 15 Oct 2026
- Hosting
- Primary customer data is hosted in Supabase Postgres in Frankfurt, with application delivery through a Vercel EU deployment and global CDN.checked 15 Oct 2026
- Hosting and encryption
- The Trust Center states primary data is hosted in the EU, with TLS 1.2+ in transit and AES-256 encryption at rest.checked 30 Sep 2026
- Independent integrations listing (different insurance product)
- GetApp lists Feefo, QuickBooks Online Advanced, Trustpilot and Xero for its separate insurance Policyflow product.checked 15 Oct 2026
- Independent pricing listing (different insurance product)
- Capterra lists that separate insurance product from £135 per user per month and says a free trial is available.checked 15 Oct 2026
- Independent review status (different insurance product)
- Software Advice says its separate insurance Policyflow profile has no reviews and starts at £70 per user per month.checked 15 Oct 2026
- Integrations
- Directory synchronisation is offered for Azure AD and Google Workspace, with SSO through Microsoft and Google.checked 15 Oct 2026
Where it runs
- Approvals and versioning
- Reviewers can approve drafts in sequence, with each sign-off and later confirmation tied to a specific document version.checked 30 Sep 2026
- Approval workflows
- Drafts can pass through sequential reviewers, with each approval recorded against the relevant document version.checked 15 Oct 2026
- Compliance mapping
- Core includes ISO 27001:2022 mapping, a compliance calendar, scheduled reports, manager escalation and an auditor portal.checked 15 Oct 2026
The full review of Policyflow
Policyflow is a web-based policy workflow tool for organizations that need to draft policies, collect version-specific confirmations, and produce audit evidence. It is strongest for smaller teams seeking that focused workflow without requiring recipients to create accounts or install software.
Overview
Policyflow links drafting and review to employee distribution and evidence collection. That focus makes it a practical fit for policy acknowledgements, but not a substitute for a broader compliance platform when the need extends beyond managing policies and their confirmations.
Key features
Drafting and approvals
A clause library and clause-coverage tracking help policy owners build documents with coverage in view. Imported PDFs become editable requirement passages while retaining their original wording, a useful bridge for teams moving existing policies into a managed workflow. Sequential approvals and version-linked sign-offs and confirmations provide a clearer record of what reviewers approved and what recipients acknowledged.
Distribution and evidence
Campaigns send personal, single-use email links, so recipients need neither an account nor an installation. That reduces friction for acknowledgement drives, while PDF certificates and CSV logs with version and timestamp details give teams two usable formats for audit evidence. Automated reminders are included, helping administrators follow up on outstanding confirmations.
Directories, frameworks, and security
Azure AD and Google Workspace directory sync, plus Microsoft and Google SSO, support organizations already using those identity services. Policyflow positions its acknowledgement evidence for ISO 27001, SOC 2, GDPR, NIS2, DORA, and HIPAA use cases. Its Trust Center states that primary data is hosted in the EU, with TLS 1.2+ in transit and AES-256 encryption at rest. However, its GDPR, ISO 27001, and SOC 2 controls are self-assessed or aligned: Policyflow is not ISO 27001 certified and has no SOC 2 Type II report. Organizations that require either formal assurance should look elsewhere.
Pricing
Free — free. This no-time-limit plan requires no card and covers up to 15 employees, with unlimited policies, version history, and audit-ready exports. It is a useful way for a small team to run the core workflow, but the employee cap makes it unsuitable once the organization grows beyond 15 people.
Core — €155 a month, billed annually. Core covers up to 250 people and includes 10 admin seats, unlimited policies, version history, audit-ready exports, and email support. It is the paid fit for organizations that exceed the free cap but stay within 250 covered people; the annual billing commitment and 10-seat limit matter for teams with many policy administrators.
Custom — custom pricing. Intended for organizations above 2,500 employees or with non-standard requirements, with volume pricing. The gap between Core's 250-person ceiling and Custom's stated audience leaves Policyflow less clearly suited to organizations in between.
There is no free trial. HRIS integrations and single sign-on are listed capabilities, but the plans' stated limits remain important: the free tier stops at 15 employees, and Core at 250 covered people.
Platforms
Policyflow runs on the web. Its email links let employees confirm policies without installing an app, but teams seeking a native mobile app will need another option.
Who it's for
Policyflow suits smaller organizations and policy owners who need controlled drafting, sequential approvals, version-specific acknowledgements, and exportable evidence. It is a particularly sensible starting point for teams of up to 15 employees; Core serves those needing more capacity, up to 250 people. It is a weaker fit for organizations needing formal ISO 27001 certification or a SOC 2 Type II report, native mobile access, or a clearly scoped plan between 250 and 2,500 employees.
Pros and cons
Pros
- Single-use email links let recipients acknowledge policies without accounts or installations.
- Approvals and confirmations are tied to document versions, and exports include version and timestamp details.
- The free plan has no time limit and includes unlimited policies, version history, and audit-ready exports for teams up to 15 employees.
- PDF certificates and row-level CSV logs serve different evidence-handling needs.
Cons
- The free plan's 15-employee cap is restrictive for growing teams, while Core tops out at 250 covered people.
- Core is billed annually at €155 per month and limits administrators to 10 seats.
- Policyflow is not ISO 27001 certified and does not have a SOC 2 Type II report, which rules it out for buyers requiring those credentials.
- Web-only access may not suit teams that need a dedicated mobile app.
Alternatives
For a broader browse, compare Policy Management Software and HR Policy Management Software.
- Zavanta is a paid option with Android, iOS, and web platforms; its pricing is by contacting Comprose.
- ReadSignFlow is worth comparing for its free tier, which supports up to 20 employees, 3 active campaigns, 1 onboarding campaign, 20 documents, and 500 emails per month.
- InspectWrk Policy Management offers a 14-day free trial and supports Android, iOS, web, and self-hosting.
- PowerDMS Policy is a paid alternative for web, iOS, and Android.
- HRDocket Policy Management has a free plan for one employee and a free trial; its Starter plan is $15.83 a month, billed annually.
- Akcepta offers a self-hosted or web free plan limited to one active policy, with no employee sending; its Start plan is €129 a year.
- Mitratech PolicyHub is a paid alternative available on web, iOS, and Android.
Verdict
Choose Policyflow if your team wants a focused path from policy drafting and approvals to version-specific confirmations and exportable audit evidence, especially if the free tier's 15-person cap or Core's 250-person allowance fits. Look elsewhere if formal ISO 27001 certification or a SOC 2 Type II report is a requirement, or if your team needs native mobile access.



