Pillar

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Score7.2

Rank#2 of 25

From$39/mo

Free planYes

Runs onAndroid, iOS, Web

Summary

Pillar is field service management software for trade businesses, bringing job scheduling, dispatch, estimates, invoicing, payments, and a customer portal together. It says it supports 22 trades, including plumbing, HVAC, electrical, roofing, landscaping, and cleaning. The calendar has drag-and-drop scheduling, technician lanes, conflict warnings, and a panel for unscheduled jobs. Customers can approve and sign estimates online, then turn them into jobs without entering the details again. Technicians can use a phone app for assigned work, checklists, photos, and signatures; it is installed through a browser rather than an app store. Pillar lists QuickBooks Online, Google Calendar, and Stripe integrations, with data import presets for seven platforms. QuickBooks Online is supported, while Xero and Sage are not yet available. The free one-person plan includes 100 jobs, estimates, and invoices per month; adding a second person lifts those caps. The first additional person costs $39 per month, month to month. Accounts can export records to a spreadsheet.

Who it is for

Pillar suits trade businesses that need scheduling, estimates, invoicing, and technician workflows in one system. The free one-person account may fit a small operation within its monthly record limits.

What is good

Supports 22 trades, including plumbing and HVAC.
Customers can approve and sign estimates online.
Technician app includes checklists, photos, and signatures.
Exports customer and job records to spreadsheets.

What to know first

Free one-person account caps jobs, estimates, and invoices at 100 monthly.
Each additional person costs $39 per month.
Xero and Sage are not yet available.
No SOC 2, ISO 27001, PCI, or HIPAA certification.

Verdict

Pillar combines core field-service workflows with customer approvals and technician tools. Check its per-person pricing, single-user monthly caps, and integration needs before choosing it.

Pillar plans and pricing

All plans

First person Free $0/mo Every feature · Unlimited customers · At least 25 GB storage · 100 jobs, estimates, and invoices per month pillarfsm.com · 29 Sept 2026

Each additional person $39/mo $39/mo per person, month to month Every feature · Adds 25 GB storage per person · Monthly job, estimate, and invoice caps lift when a second person is added pillarfsm.com · 29 Sept 2026

Compared on garage door software

Free plan: Yespillarfsm.com
Paid from: $39/user/mopillarfsm.com
Lead management: Yespillarfsm.com
Estimate builder: Yespillarfsm.com
Parts inventory: Yespillarfsm.com
Technician dispatch: Yespillarfsm.com
Payment processing: Yespillarfsm.com
Technician mobile app: Yespillarfsm.com

Facts

Product: Pillar is field service management software for trade businesses, combining scheduling, dispatch, estimates, invoicing, payments, and a customer portal.pillarfsm.com · 29 Sept 2026
Trades served: Pillar says it supports 22 trades, including plumbing, HVAC, electrical, roofing, landscaping, and cleaning.pillarfsm.com · 29 Sept 2026
Scheduling: Its calendar supports drag-and-drop scheduling, technician lanes, conflict warnings, and an unscheduled jobs panel.pillarfsm.com · 29 Sept 2026
Estimates and jobs: Customers can approve and sign estimates online, which can then become jobs without re-entering the details.pillarfsm.com · 29 Sept 2026
Technician app: Technicians can use a phone app for assigned jobs, checklists, photos, and signatures; Pillar installs from a browser rather than an app store.pillarfsm.com · 29 Sept 2026
Integrations: Pillar lists QuickBooks Online, Google Calendar, and Stripe integrations, and offers data import presets for seven platforms: ServiceTitan, Housecall Pro, Jobber, FieldEdge, ServiceM8, Workiz, and Square.pillarfsm.com · 29 Sept 2026
QuickBooks sync limit: QuickBooks Online is supported; Pillar says Xero and Sage are not yet available and are marked Coming Soon.pillarfsm.com · 29 Sept 2026
Security: Pillar describes company data isolation, role checks on each request, encrypted connections, and a 90-day audit log; it says it has no SOC 2, ISO 27001, PCI, or HIPAA certification.pillarfsm.com · 29 Sept 2026
Card data: Customer card entry is handled on Stripe's hosted payment page, and Pillar says card numbers never reach its servers.pillarfsm.com · 29 Sept 2026
Notable free limits: A one-person account is limited to 100 jobs, 100 estimates, and 100 invoices per month; those counts reset monthly and lift with a second person.pillarfsm.com · 29 Sept 2026
Data portability: Accounts can export customers, jobs, invoices, estimates, equipment, service agreements, price books, and technicians to a spreadsheet.pillarfsm.com · 29 Sept 2026
Support: Pillar says support messages receive an email reply within one business day, usually the same day.pillarfsm.com · 29 Sept 2026
Company: Pillar Software Solutions LLC is a Pennsylvania company founded in 2025 and built in Lancaster, Pennsylvania.pillarfsm.com · 29 Sept 2026