PHPKB
PHPKB is knowledge base management software for publishing and maintaining articles, manuals, FAQs, business processes, online help, and related information.
What PHPKB is
PHPKB is knowledge base management software for publishing and maintaining articles, manuals, FAQs, business processes, online help, and related information. It supports product documentation, technical documentation, user guides, internal knowledge bases, and standard operating procedures. A self-service portal helps customers find answers, and the system can suggest relevant solutions as support tickets are typed. Authors get a WYSIWYG editor, article templates, and unlimited categories and articles. Multilanguage editions support separate language content, including right-to-left and multibyte character sets. Reports cover traffic, articles, categories, and searches. PHPKB is offered as cloud-hosted SaaS or a self-hosted license. Enterprise features include REST API access, LDAP integration, event logs, document versioning, SAML SSO, and a files/downloads area.
Good
- WYSIWYG authoring and article templates
- Unlimited categories and articles
- Multilingual and right-to-left content support
- Cloud or self-hosted deployment
- 30-day fully functional trial
Watch out
- No free plan
- Pricing based on admin users
- Enterprise features require higher edition
Who it suits
It suits organizations publishing customer help, technical documentation, internal knowledge, or procedures. Teams can choose SaaS or self-hosted deployment and use multilingual, analytics, and access features.
Verdict
PHPKB covers structured knowledge publishing, self-service support, multilingual content, analytics, and security controls. Its deployment choices and enterprise integrations suit organizations planning a managed documentation system, but licensing and edition limits need review.
Plans and prices
From PHPKB's own pricing page, checked 19 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard Edition — SaaS Cloud License | $25 a month | Cloud-hosted SaaS deployment · Pricing based on admin user accounts · Unlimited end users · billed monthly |
| Standard Edition — Self-hosted | $285 a month | Self-hosted owned license · Unlimited end users · Full source code included |
| Enterprise Edition — Self-hosted | $515 a month | Self-hosted owned license · LDAP integration and API access · Event log, document versioning, SAML SSO, and files/downloads area |
| Standard Edition (SaaS Cloud License) | $25 a month | Cloud hosted · Standard Edition · unlimited public readers · Per Month |
| Standard Edition (Self-hosted) | $285, paid once | Self-hosted · unlimited end users · admin-user count determines license · One-Time Cost |
| Enterprise Edition (Self-hosted) | $515, paid once | Self-hosted · unlimited end users · LDAP integration · API access · SAML SSO · One-Time Cost |
The facts
Each one read from PHPKB's own pages, with the date it was checked.
What it does
- Analytics
- PHPKB provides reports and analytics for knowledge base traffic, articles, categories, and searches.checked 4 Oct 2026
- Content management
- The feature list includes article authoring with a WYSIWYG editor, article templates, and unlimited categories and articles.checked 4 Oct 2026
- Hosting options
- PHPKB is offered as a cloud-hosted SaaS service and as a perpetual self-hosted license that customers install on their own server.checked 4 Oct 2026
- Integrations
- The Enterprise edition includes a REST API with JSON responses, while LDAP integration and authentication are listed as Enterprise features.checked 4 Oct 2026
- License limits
- Licensing is based on the number of admin users, while the maker says public end users are unlimited.checked 4 Oct 2026
- Multilingual
- Multilanguage editions support separate content in multiple languages, including right-to-left and multibyte character sets.checked 4 Oct 2026
- Paid from
- 25checked 19 Sep 2026
- Product
- PHPKB is knowledge base management software for publishing and managing articles, manuals, FAQs, business processes, online help, and other information.checked 4 Oct 2026
- Security
- Listed security features include SSL certificates, IP and network restrictions, input sanitization, and protections against SQL injection, unauthorized login attempts, CSRF, and XSS.checked 4 Oct 2026
- Self-service support
- Customers can use a self-service portal to find answers, and the product can suggest relevant solutions while they type support tickets.checked 4 Oct 2026
- SSO support
- Yeschecked 19 Sep 2026
- Support
- Self-hosted licenses include 12 months of basic technical support, and the maker lists support hours as 9:30 AM–6:30 PM IST.checked 4 Oct 2026
- Use cases
- The maker describes uses including product help docs, technical documentation, online user guides, FAQs, internal knowledge bases, and standard operating procedures.checked 4 Oct 2026
- Version history
- Yeschecked 19 Sep 2026
The company
- Company
- The website copyright identifies Chadha Software Technologies as the company behind PHPKB.checked 4 Oct 2026
- Headquarters
- Jalandhar, Punjab, Indiachecked 28 Sep 2026
Money
- Free plan
- Nochecked 19 Sep 2026
- Trial
- The maker offers a fully functional free 30-day trial.checked 4 Oct 2026
Where it runs
- Platform requirements
- The maker lists Linux, Unix, and Windows operating systems, and PHP 8.1 through 8.4 with supported MySQL, MariaDB, or Microsoft SQL Server databases.checked 4 Oct 2026
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