PHPKB
7.3#51 in knowledge base softwareFrom $25 a monthWebAPILinuxSelf-hosted
VisitPHPKB vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | PHPKB | Zendesk Guide |
|---|---|---|
| Free plan | No | No |
| Headquarters | Jalandhar, Punjab, India | San Francisco, California, United States |
| Integrations | The Enterprise edition includes a REST API with JSON responses, while LDAP integration and authentication are listed as Enterprise features. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | 25 | 55 |
PHPKB plans
- Standard Edition — SaaS Cloud License$25 a month
- Standard Edition — Self-hosted$285 a month
- Enterprise Edition — Self-hosted$515 a month
- Standard Edition (SaaS Cloud License)$25 a month
- Standard Edition (Self-hosted)$285, paid once
- Enterprise Edition (Self-hosted)$515, paid once
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick PHPKB if…
It suits organizations publishing customer help, technical documentation, internal knowledge, or procedures. Teams can choose SaaS or self-hosted deployment and use multilingual, analytics, and access features.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.