PHPKB
7.3#51 in knowledge base softwareFrom $25 a monthWebAPILinuxSelf-hosted
VisitPHPKB vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | PHPKB | ProProfs Knowledge Base |
|---|---|---|
| Free plan | No | Yes |
| Integrations | The Enterprise edition includes a REST API with JSON responses, while LDAP integration and authentication are listed as Enterprise features. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| SSO support | Yes | Yes |
| Support | Self-hosted licenses include 12 months of basic technical support, and the maker lists support hours as 9:30 AM–6:30 PM IST. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
PHPKB plans
- Standard Edition — SaaS Cloud License$25 a month
- Standard Edition — Self-hosted$285 a month
- Enterprise Edition — Self-hosted$515 a month
- Standard Edition (SaaS Cloud License)$25 a month
- Standard Edition (Self-hosted)$285, paid once
- Enterprise Edition (Self-hosted)$515, paid once
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick PHPKB if…
It suits organizations publishing customer help, technical documentation, internal knowledge, or procedures. Teams can choose SaaS or self-hosted deployment and use multilingual, analytics, and access features.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.