PerfectGym
PerfectGym is a SaaS management system for multi-location gyms, fitness businesses, wellness and sports facilities, and leisure operators.
What PerfectGym is
PerfectGym is a SaaS management system for multi-location gyms, fitness businesses, wellness and sports facilities, and leisure operators. It brings facility management, class and staff scheduling, real-time reporting, and automated billing into a centralized system. Membership tools keep payment history, attendance, and contracts together across facilities, while access controls can automate entry with RFID cards or QR codes. An optional member app includes rewards, activity logs, class bookings, QR access, and other engagement features. PerfectGym offers an Open API and integrations spanning analytics, fitness apps, wearables, business software, hardware, and connected equipment; named partners include ClassPass, EGYM, Stripe, Technogym, and Wellhub. The company describes its cloud security as ISO 27001-certified and lists HTTPS, firewall, antivirus monitoring, backups every two hours, and server redundancy. Each plan also requires a one-time professional onboarding fee based on implementation scope and support needs. A complimentary demo is available; setup timing varies by implementation.
Good
- Centralized memberships span facilities.
- Class scheduling and online booking are included.
- Automated billing is supported.
- Optional member app includes bookings and rewards.
- Open API and integrations cover multiple business tools.
Watch out
- Pricing requires a quote.
- Each plan adds a one-time onboarding fee.
- Setup timing depends on implementation scope.
- Personalized support is listed for Enterprise; premium success costs extra.
Who it suits
PerfectGym suits mid-sized and enterprise fitness businesses, chains, franchises, and public or private leisure operators managing multiple locations. It may fit operators seeking centralized memberships, scheduling, billing, and automated access.
Verdict
PerfectGym combines multi-location administration with scheduling, membership management, billing, and access control. Consider the quote-based plan costs and onboarding fee alongside the implementation scope and support requirements.
Plans and prices
From PerfectGym's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | €129 a month | No included limits stated · per feature, per month |
| Studio | Priced on request | per club · starts at · Get a Quote |
| Club | Priced on request | per club · starts at · Get a Quote |
| Business | Priced on request | per club · starts at · Get a Quote |
| Enterprise | Priced on request | per club · starts at · Get a Quote |
The facts
Each one read from PerfectGym's own pages, with the date it was checked.
What it does
- Access control
- Access can be managed with RFID cards, QR codes and automated gate controls.checked 15 Oct 2026
- API authentication
- API access requires a permitted employee account, an API client and client credentials used in requests.checked 15 Oct 2026
- API documentation
- Documentation includes authentication, CQRS concepts, versioning, breaking changes, errors, webhooks and an interactive API reference.checked 15 Oct 2026
- API versions
- API v1 is no longer developed, while API v2 has versioned releases and new integrations should use the newest available version.checked 15 Oct 2026
- Audience
- It serves mid-sized and enterprise fitness businesses, wellness and sports facilities, chains, franchises, and public and private leisure operators.checked 11 Oct 2026
- Booking
- Members can book classes, personal training and facilities through self-service channels.checked 15 Oct 2026
- Deployment
- PerfectGym describes the product as SaaS and says setup timing depends on implementation scope and approach.checked 11 Oct 2026
- Documentation and support
- The help center contains module guides, API articles, release notes and troubleshooting material; support is offered through phone, email/help desk, chat and live representatives according to GetApp.checked 15 Oct 2026
- Employee management
- Employee tools cover access permissions, skills, scheduling and task assignments, with a dedicated employee app.checked 15 Oct 2026
- GDPR and ISO
- The company says its platform operates in line with GDPR and uses ISO 27001-certified information-security measures.checked 15 Oct 2026
- Integrations
- Listed integrations include ClassPass, E-Gym, Fitbit, Garmin, Gympass, Milon, MyWellness, Polar, Strava and Virtuagym.checked 15 Oct 2026
- Limit: pricing and implementation
- G2 reviewers describe the product as costly and report high implementation charges or billing beginning before deployment was complete.checked 15 Oct 2026
- Limit: reliability and bugs
- G2 reviewers report slowness, glitches, design defects and occasional need to reboot the system.checked 15 Oct 2026
- Limit: reporting and complexity
- Capterra and GetApp reviewers describe setup as complex, say some simple tasks are unavailable, and report that reports can be difficult to access or limited to Excel exports.checked 15 Oct 2026
- Limit: support and training
- Reviewers report unclear tutorials, slow or weak support responses and a difficult learning curve.checked 15 Oct 2026
Where it runs
- Android app distribution
- Perfect Gym Go 2 has at least 50,000 Google Play downloads and supports QR entry, class booking, membership details, reminders and attendance history.checked 15 Oct 2026
- iOS system requirements
- The iPhone app requires iOS 16.6 or later; the Mac version requires macOS 13.5 and an Apple M1 chip or later.checked 15 Oct 2026
- Member app
- The white-label mobile app supports membership management, bookings, payments, push notifications, QR entry and attendance tracking.checked 15 Oct 2026
Money
- Billing and payments
- The platform includes billing, payment processing, automated billing and debt-collection capabilities.checked 15 Oct 2026
The company
- Company headquarters
- The legal imprint lists Perfect Gym Solutions sp. z o.o. at Przyokopowa 26, Warsaw, Poland.checked 15 Oct 2026
- Company ownership and news
- Sport Alliance announced its acquisition of PerfectGym on 14 May 2024, backed by PSG Equity.checked 15 Oct 2026
- Company profile
- LinkedIn describes the Indian subsidiary as a privately held 51–200 employee company founded in 2018 and says the wider business has more than 1,000 customers and over 2 million members.checked 15 Oct 2026
- Company scale
- The acquisition announcement says PerfectGym serves more than 130 fitness chains in over 55 countries and belongs to a group supporting more than 10,000 sports facilities.checked 15 Oct 2026
- Headquarters
- Warsaw, Polandchecked 28 Sep 2026
