Pagerly
Pagerly provides on-call schedules, rotations, incidents, tasks, paging, and status pages through Slack and Microsoft Teams.
What Pagerly is
Pagerly provides on-call schedules, rotations, incidents, tasks, paging, and status pages through Slack and Microsoft Teams. Teams can create round-robin or custom schedules with overrides, swaps, and holiday handling. An optional paging add-on sends calls, SMS, and email until someone acknowledges an alert, and Pagerly says delivery can continue through its infrastructure if Slack is unavailable. Incident response tools support role assignment, an Incident Commander, meeting links, tickets, timelines, and handover reports. Status pages show component and service status and support email, RSS/Atom, and webhook subscribers. Pagerly lists two-way sync with Jira, Jira Service Management, Opsgenie, Shortcut, and Google Calendar, plus 17 alert sources and HTTP integration. It says it monitors more than 3,000 third-party SaaS services. iOS and Android apps provide incident alerts and acknowledgement controls, with a macOS menu bar app.
Good
- Round-robin and custom rotations
- Calls, SMS, and email escalation
- Status pages with webhook subscribers
- Two-way integrations with Jira and others
- iOS, Android, and macOS apps
Watch out
- No free plan
- Windows desktop app is still in progress
- Paging costs extra on listed plans
- Enterprise and AI SRE pricing requires contacting Pagerly
Who it suits
Pagerly suits organizations from startups to Fortune 500 companies managing on-call work and incident response. It fits teams working primarily in Slack or Microsoft Teams.
Verdict
Pagerly combines scheduling, paging, incident workflows, status pages, and integrations around Slack and Teams. Its mobile apps and paging resilience are useful, while Windows availability and add-on costs need review.
Plans and prices
From Pagerly's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| On-call paging | $4 a month | Optional add-on · Call, SMS and email escalation · Charged only for responders in the paging rota · Monthly |
| Pro | $15 a month | Public status page · Uptime monitoring · 3,000+ vendor monitors · Paging optional at + $4/user/month · Monthly |
| Basic | $19 a month | Round-robin rotations · Slack user group sync · Schedule overrides · Paging optional at + $4/user/month · Monthly |
| Starter | $39 a month | Everything in Basic · Status pages, uptime and vendor monitoring · Task management · Paging optional at + $4/user/month · Monthly |
| AI SRE agent | Priced on request | Optional add-on · Not included in Basic or Starter · Quote depends on teams and integrations · Talk to us; priced per team |
| Enterprise | Priced on request | Everything in Starter · Custom Slack workflows · Custom incident response bot · White-labeled Slack bot · Custom talk to us |
The facts
Each one read from Pagerly's own pages, with the date it was checked.
Money
- Free trial
- The pricing FAQ says Pagerly can be tried free for 30 days and adding it to Slack, Teams or Discord requires no credit card.checked 30 Sep 2026
The company
- Headquarters
- Delaware, United Stateschecked 28 Sep 2026
What it does
- Incident response
- Incident response features include assigning roles and an Incident Commander, generating meeting links and tickets, and producing timelines and handover reports.checked 30 Sep 2026
- Integrations
- Pagerly lists two-way sync with Jira, Jira Service Management, Opsgenie, Shortcut and Google Calendar, plus 17 alert sources and HTTP integration.checked 30 Sep 2026
- Monitoring
- Pagerly says it monitors more than 3,000 third-party SaaS services.checked 30 Sep 2026
- Paging
- The paging add-on can send calls, SMS and email until someone acknowledges an alert.checked 30 Sep 2026
- Paging resilience
- Pagerly says paging runs on its infrastructure so calls, SMS and email can be delivered if Slack is down.checked 30 Sep 2026
- Rotations
- Teams can create round-robin or custom schedules with overrides, swaps and holiday handling.checked 30 Sep 2026
- Security
- Pagerly states that it is ISO 27001 certified; its FAQ also says SSO, scoped OAuth permissions and data processing agreements are available.checked 30 Sep 2026
- Status pages
- Status pages support component and service status, with email, RSS/Atom and webhook subscribers.checked 30 Sep 2026
- What it does
- Pagerly provides on-call schedules, rotations, incidents, tasks and paging workflows through Slack and Microsoft Teams.checked 30 Sep 2026
- Who it is for
- Pagerly describes its customers as ranging from startups to Fortune 500 organisations.checked 30 Sep 2026
Where it runs
- Mobile apps
- Pagerly offers iOS and Android apps with incident alerts and acknowledgement controls, and a macOS menu bar app.checked 30 Sep 2026
- Windows availability
- Pagerly says a Windows desktop app is in progress and Windows users can receive alerts through Slack, Microsoft Teams, email, SMS, phone calls and mobile apps.checked 30 Sep 2026
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