KnowledgeBase.com
The facts below are what the maker publishes about KnowledgeBase.com, checked and dated. Our editors have not written about it yet.
Plans and prices
From KnowledgeBase.com's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| KnowledgeBase | $59 a month | 1 knowledge base · Unlimited articles · Unlimited seats · billed monthly |
| KnowledgeBase for Nonprofits | Free | Registered nonprofits must apply and meet program requirements; some organization types are ineligible · Free for eligible nonprofits under the nonprofit program |
| Annual | $49 a year | 1 knowledge base · Unlimited articles · Unlimited seats · Additional knowledge bases for $21.99 · Annual |
| Monthly | $59 a month | 1 knowledge base · Unlimited articles · Unlimited seats · Additional knowledge bases from $24.99 · Monthly |
The facts
Each one read from KnowledgeBase.com's own pages, with the date it was checked.
What it does
- AI answers
- QuickAnswer gives customers tailored answers to queries without requiring them to scroll through an article.checked 11 Oct 2026
- AI content
- The product can generate articles, titles, and keywords with AI.checked 11 Oct 2026
- Analytics
- KnowledgeBase offers reports and insights, article ratings, and Google Analytics integration.checked 11 Oct 2026
- Content analytics
- Yeschecked 20 Sep 2026
- Content controls
- Articles can be organized and designated for public or internal use.checked 11 Oct 2026
- Custom domain
- Yeschecked 20 Sep 2026
- Customization
- Help centers can be customized with branding, a custom domain, password protection, colors, images, a favicon, language, and URL settings.checked 11 Oct 2026
- Integrations
- The site describes integrations with LiveChat and Google Analytics; the LiveChat integration lets agents access and share help articles in the chat app.checked 11 Oct 2026
- Intended customers
- The pricing page describes the product as ideal for small and medium companies.checked 11 Oct 2026
- Mobile support
- The product page describes its design as mobile-friendly so customers can find answers while on the go.checked 11 Oct 2026
- Paid from
- 49checked 20 Sep 2026
- Privacy and data processing
- Text says it may act as a data processor when handling client personal data and that its services are not intended for sensitive personal data unless separately agreed in writing under an applicable BAA.checked 11 Oct 2026
- Publishing audience
- bothchecked 20 Sep 2026
- Purpose
- KnowledgeBase provides knowledge base software for customer self-service help centers and support teams.checked 11 Oct 2026
- Support
- The pricing page lists 24/7 live chat support and a help center with guides and manuals.checked 11 Oct 2026
- Workspaces
- The product supports managing multiple knowledge bases, and the pricing plan includes one knowledge base with additional ones available for purchase.checked 11 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Plan limits
- The standard subscription has one pricing plan with all functionalities, unlimited seats and articles, while additional knowledge bases are paid add-ons.checked 11 Oct 2026
The company
- Headquarters
- Boston, Massachusetts, United Stateschecked 28 Sep 2026
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