Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
VisitConfluence vs KnowledgeBase.com
KnowledgeBase.com
7.3#53 in knowledge base softwareFrom $49 a yearFree planWeb
VisitWhat both publish
| Fact | Confluence | KnowledgeBase.com |
|---|---|---|
| Content analytics | Premium Analytics provides deeper insights into team, site, space, and page use | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Sydney, Australia | Boston, Massachusetts, United States |
| Publishing audience | both | both |
| Purpose | Confluence is an organization’s single source of truth for knowledge management and project collaboration. | KnowledgeBase provides knowledge base software for customer self-service help centers and support teams. |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | The pricing page lists 24/7 live chat support and a help center with guides and manuals. |
Confluence plans
- FreeFree
- Standard$5.42 a month
- Premium$10.44 a month
- EnterprisePriced on request
KnowledgeBase.com plans
- KnowledgeBase$59 a month
- KnowledgeBase for NonprofitsFree
- Annual$49 a year
- Monthly$59 a month
Pick Confluence if…
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
Pick KnowledgeBase.com if…
You want what its maker publishes above — check its page for the details.