ISPbills

ISPbills is a subscriber billing and network-operations platform for broadband, fiber, and wireless providers. It is strongest for operators that want billing, NOC monitoring, and fiber management under one roof; the tiered subscriber limits and setup charges call for careful plan selection.

Overview

ISPbills links subscriber accounts and billing with network oversight and incident resolution. Invoices can follow packages, billing cycles, and due dates, with prepaid, postpaid, daily, and monthly models. That flexibility is useful for operators with different charging patterns, though providers seeking billing alone may not need its wider operational scope.

A branded portal lets subscribers check their service, pay bills online, download receipts, and open support tickets. These self-service functions can take routine account requests off staff, while bringing customer-facing tasks alongside network operations. Founded in 2016 and headquartered in Rangpur, Bangladesh, ISPbills offers cloud and self-hosted deployment; managed cloud workloads run on Microsoft Azure.

Key features

• Billing and collections: Automatic invoices draw on subscriber packages, billing cycles, and due dates. The combination of prepaid and postpaid billing, plus daily and monthly models, accommodates varied service arrangements rather than forcing a single cadence.
• NOC monitoring: Real-time device monitoring, traffic graphs, instant alerts, and Zabbix support make the platform relevant to teams responsible for network operations. Providers that do not need monitoring alongside billing may find this breadth unnecessary.
• Fiber operations: FTTH, GPON, and EPON management includes ONU provisioning and optical signal tracking across more than 12 OLT vendors. This is a practical fit for fiber operators managing equipment and subscriber service together.
• Integrations and API: The integrations page lists more than 68 connections spanning payment and SMS gateways, network equipment, communications channels, and protocols. REST API v1 and v2 provide more than 200 endpoints, with HMAC-signed webhooks; that scope supports operators connecting ISPbills to other systems.
• Security and access: Security measures include TLS 1.3 for supported web connections, encrypted database connections, infrastructure-level encryption at rest, and secure credential and API-key handling. Tenant-scoped data isolation, role-based controls, separate web and API authentication, and two-factor authentication support are relevant safeguards for multi-user operations.

Pricing

ISPbills has a free tier, paid plans, and a 14-day trial. The free plan has no monthly subscription charge, but its one-time setup fee is ৳1,000 and it is capped at 100 active subscribers. Paid plans have one-time setup charges as well as their monthly fees, so the subscription price is not the full initial cost.

The Scale pricing page labels its amounts as billed per subscriber and shows two setup amounts; confirm which setup charge applies before committing. iPilot AI is a separate credit product, not part of the plans, so operators wanting it should budget for that separately.

Platforms

ISPbills supports Android, API, self-hosted, and web. The deployment choice matters for operators that prefer to run software themselves rather than use managed cloud workloads.

Who it's for

ISPbills is aimed at broadband, fiber, and wireless operators, including NOC teams, resellers, hotspot providers, and card distributors. It makes the most sense when subscriber billing and network or fiber operations need to be coordinated in one platform. Small providers should match active subscribers to the caps, while larger operators can consider Scale or custom Enterprise terms.

Pros and cons

• Pro: Billing, subscriber self-service, monitoring, and fiber functions share one platform, which can reduce the need to coordinate separate tools for those jobs.
• Pro: The free plan allows unlimited MikroTik and OLT devices, giving small operators device capacity without a monthly subscription charge.
• Pro: Broad integration and API support can suit providers that need to connect payment, messaging, equipment, or other systems.
• Con: Every priced tier carries a one-time setup fee, including the free plan, which raises the cost of getting started.
• Con: Subscriber ceilings distinguish the smaller tiers, and moving beyond 15,000 requires a custom Enterprise quote.
• Con: iPilot AI credits are separate, so the plans do not cover that product's usage.

Alternatives

For a broader category comparison, see Telecom Billing Software.

• ISP Billing is worth considering for a free, no-expiry option capped at 10 customers, with service management, recurring invoices, and tickets; it has no free trial.
• Alepo BSS Now is an alternative for businesses seeking customer management, billing, self-care, and AI support under subscription pricing that scales with business success.
• Splynx may suit providers comparing paid ISP software with a free trial; its cited Whalebone Peacemaker plan covers protective DNS at $80/month for up to 1,000 subscribers, then $0.08 per subscriber.
• AEX Software is an option for operators seeking a scoped proposal priced by active subscribers, adopted modules, managed-services level, and hosting model.
• Aradial is an alternative for buyers considering perpetual licensing, installments, lease-to-own, or hosting arrangements.
• BillRun is worth comparing for cloud billing priced per subscriber monthly, with tiered rates and a free trial.
• OneBill is another paid option with a free trial.
• PortaSwitch offers unlimited perpetual licensing or SaaS subscription options.

Verdict

Choose ISPbills if you run a broadband, fiber, or wireless operation and want subscriber billing tied to NOC and fiber workflows, with a customer portal and substantial integration support. Its main advantage is that operational breadth; look elsewhere if you only need billing, want predictable costs without setup fees, or need iPilot AI included in the subscription.