ISPbox
ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs.
What ISPbox is
ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Its network maps can depict towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. The service says it pings routers every minute, tracks PPPoE and DHCP sessions, and can send alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; Cisco, Juniper, Huawei, and ZTE are also named. Subscribers can use a branded portal for balances, invoices, online payments, service status, and support tickets. Pricing scales with subscriber count, and deployments above 10,000 subscribers are priced by contacting the company. ISPbox is available on web, Android, iOS, and API, and is headquartered in Poland.
Good
- Combines billing, monitoring, provisioning, and field operations.
- Maps include PON tracing and KML export.
- Mobile apps are included with every plan.
- Branded portal supports invoices and service tickets.
Watch out
- No free plan is available.
- Monthly price scales with active subscriber count.
- Over 10,000 subscribers requires contacting the company for pricing.
Who it suits
ISPbox is intended for ISPs and WISPs managing subscribers, network infrastructure, billing, and field operations. It may suit providers that want subscriber tools alongside monitoring and provisioning.
Verdict
ISPbox brings several ISP operations into one dashboard, with network maps, monitoring, and subscriber-facing tools. Review how its subscriber-based pricing applies to your deployment size.
Plans and prices
From ISPbox's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ISPbox | $25 a month | $1.00 per subscriber for first 50 · $0.40 for 51–500 · $0.30 above 500 · count rounded up to nearest 10 · $25 minimum · all features included · monthly; based on active subscriber count |
| ISPbox (all features) | $25 a month | Minimum $25/month · $1.00 per subscriber for first 50, $0.40 for 51–500, $0.30 above 500 · count rounds up to nearest 10 · over 10,000 subscribers priced by contact · $25 per month for 20 active subscribers; monthly price scales with active subscriber count. |
The facts
Each one read from ISPbox's own pages, with the date it was checked.
What it does
- AI extensibility
- Each workspace exposes an authenticated MCP server for Claude, ChatGPT, Cursor and other MCP clients, with permission-scoped and audited tools.checked 21 Oct 2026
- AI integration
- Each workspace exposes an MCP server that can connect to clients such as Claude, ChatGPT and Cursor, with actions limited by granted permissions and tool calls audited.checked 5 Oct 2026
- API availability
- The pricing page lists REST API and webhooks among included features, while the MCP documentation says MCP access is included on Growth and Scale plans.checked 5 Oct 2026
- Customer portal
- Subscribers can view balances, invoices and service status, pay invoices, use autopay and submit support tickets through a branded portal.checked 21 Oct 2026
- Data handling
- The privacy policy says data is stored in the European Union, full card numbers are not stored by ISPbox, and personal data is not sold or used for advertising.checked 5 Oct 2026
- Documentation
- The official wiki includes setup, router, RADIUS, billing, QuickBooks, customer portal, monitoring, permissions, audit log, REST API, reseller API and MCP guides.checked 21 Oct 2026
- Field operations
- Technicians can be scheduled on calendars, assigned routes and shown live driving ETAs, with late-running alerts.checked 21 Oct 2026
- Intended users
- The product is presented for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations.checked 5 Oct 2026
- Inventory
- Inventory tracks ONTs, routers and SFPs by warehouse, technician van, repair bench and installed service, including serial assignment.checked 21 Oct 2026
- Licence
- A community-networks software catalogue classifies ISPbox as proprietary rather than open source.checked 21 Oct 2026
- Limit: immature review evidence
- PeerPush lists zero reviews, and G2 lists zero reviews for ISPBox, so independent user-rating evidence is currently absent.checked 21 Oct 2026
- Limits
- The pricing calculator covers up to 10,000 subscribers; the site says larger deployments are priced by contacting the company.checked 5 Oct 2026
- Limit: self-hosting unavailable
- The maker states that fully self-hosted deployment is not currently offered.checked 21 Oct 2026
- MikroTik integration
- MikroTik RouterOS API mode manages PPPoE and DHCP setup, address pools, queues and leases, while RADIUS remains available.checked 21 Oct 2026
- Monitoring
- ISPbox says it pings routers every minute, tracks PPPoE and DHCP sessions, and can alert through Discord, Slack, email or webhooks.checked 5 Oct 2026
- Network maps
- Interactive Mapbox maps represent towers, OLTs, splitters, ONTs, fiber, coax and wireless links, with optical-budget tracing and KML export.checked 21 Oct 2026
- Network monitoring
- The platform pings routers every minute, tracks PPPoE and DHCP sessions, and sends alerts through Discord, Slack, email or webhooks.checked 21 Oct 2026
- Notable news: October 2026 release
- The October 13, 2026 changelog entry says deleting a staff account no longer disconnects its Microsoft 365 mailbox and returns assigned tickets to the unassigned queue.checked 21 Oct 2026
- Payments
- The listed payment gateways are Stripe, PayPal, Authorize.net and Square, using the ISP's own merchant accounts and webhook reconciliation.checked 21 Oct 2026
Money
- Billing
- Recurring invoices support proration, taxes, late fees, branded PDFs, card autopay, payment reminders and ledger balances.checked 21 Oct 2026
The company
- Company founder attribution
- SaaSHub identifies Karol Labuda as the founder of ISPBox and describes the startup as based in Gdynia, Poland.checked 21 Oct 2026
- Company operator
- The privacy policy identifies Nielogiczny as the operator of ISPbox and places it in Poland.checked 21 Oct 2026
- Headquarters
- Polandchecked 28 Sep 2026
Where it runs
- Mobile apps
- ISPbox offers separate native apps for staff field work and subscribers, with QR sign-in and synchronized panel data.checked 21 Oct 2026
Alternatives to ISPbox
- 1
ISP Billing
Free planAndroidiOSWebAPI8.0From €49 a month - 2
ASTPP
Free planOpen sourceAndroidiOSWebAPI7.9Free plan - 3
ISPbills
Free planAndroidWebAPISelf-hosted7.6From 2.50 BDT a month - 4
Splynx
AndroidiOSWebAPI7.6From $80 a month - 5
VISP
WebAPImacOSWindows7.3From $0.80 a month - 6
Tridens Monetization
WebAPI6.7From $500 a month