Splynx
Splynx is an ISP management platform that combines billing and payments with networking, CRM, ticketing, field services, and inventory.
What Splynx is
Splynx is an ISP management platform that combines billing and payments with networking, CRM, ticketing, field services, and inventory. Billing supports recurring and prepaid charges, multiple payment channels, fees and tax management, accounting integrations, and VoIP billing. Network tools include IPv4 and IPv6 address management, RADIUS authentication and speed limits, SNMP, PING, and SSH monitoring and backups, plus TR-069 ACS provisioning. Splynx says it is compatible with hardware or software managed through RADIUS, SNMP, API, TR-069, or SSH. Listed integrations include WhatsApp, Zoho Books, PayEx, QuickBooks, Netcash, Xero, Huawei, Stripe, Preseem, and Whalebone. Cloud installation is the default, with on-premise installation also possible. The entry-level license covers up to 400 subscribers, and licenses are calculated in intervals of 100; customers with more than four active services may count as additional subscribers. A 15-day free trial is offered without a credit card and includes billing, RADIUS, CRM, and field service modules. Subscription support includes technical help, updates, and up to two ticket answers per day per end user.
Good
- Handles recurring and prepaid billing
- Includes IPv4 and IPv6 address management
- Offers cloud or on-premise installation
- 15-day trial does not require a credit card
Watch out
- Entry-level license covers up to 400 subscribers
- Licenses are counted in intervals of 100
- Additional dedicated support costs 70 USD per hour
Who it suits
Splynx suits small to medium-sized companies managing ISP billing and network operations. It may fit providers that need subscriber accounts, customer support workflows, and deployment options for cloud or on-premise installation.
Verdict
Splynx brings subscriber billing, network management, and customer operations into one platform. Check subscriber counting and support terms against your operating needs.
Plans and prices
From Splynx's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Whalebone Peacemaker Security & Management | $80 a month | Security and management filtering · $80/month for up to 1,000 subscribers, then $0.08 per subscriber |
| ACS 1000 devices | $100 a month | Up to 1,000 TR-069 CPE devices · Monthly subscription add-on |
| Splynx ACS 1000 devices | $100 a month | Up to 1,000 devices · $100 /month |
| Whalebone Peacemaker with Content Filtering | $160 a month | Security, management and content filtering · $160/month for up to 1,700 subscribers, then $0.095 per subscriber |
| Splynx ACS 2000 devices | $200 a month | Up to 2,000 devices · $200 /month |
| Entry license (up to 400 active subscribers) | $255 a month | Up to 400 active subscribers · 2 CPUs · 4GB RAM · 80GB NVMe · $220 Splynx license plus $35 maintenance fee |
| Splynx ACS 3000 devices | $300 a month | Up to 3,000 devices · $300 /month |
| Splynx ACS 4000 devices | $400 a month | Up to 4,000 devices · $400 /month |
| Splynx ACS 5000 devices | $500 a month | Up to 5,000 devices · $500 /month |
| ACS 10000 devices | $1,000 a month | Up to 10,000 TR-069 CPE devices · Monthly subscription add-on |
| Splynx ACS 10000 devices | $1,000 a month | Up to 10,000 devices · $1000 /month |
| Splynx license (up to 400 active subscribers) | — | Entry-level license up to 400 subscribers · licenses calculated in intervals of 100 · all system features, public add-ons and integrations, customer portal and mobile app, field-tech mobile app, unlimited administrator accounts · Subscription billed monthly; calculator price depends on active subscribers. The page displays $0 /month before a subscriber count is entered. |
The facts
Each one read from Splynx's own pages, with the date it was checked.
What it does
- API
- Splynx publishes a REST-style API v2.0 with OpenAPI documentation and endpoints for billing, tariffs, customers, portals, authentication and administration.checked 15 Oct 2026
- API authentication
- The API documents Basic authentication, HMAC signature authentication and expiring access tokens; access tokens last 30 minutes.checked 15 Oct 2026
- Audience
- Splynx says it aims to help small to medium-sized companies, and describes the product as an ISP billing and network management system.checked 4 Oct 2026
- Compatibility
- Splynx says it is compatible with hardware or software managed via RADIUS, SNMP, API, TR-069, or SSH.checked 4 Oct 2026
- CRM
- Customer and lead records combine account information, services, documents, billing, tasks, communications and activity history.checked 15 Oct 2026
- Customer portal
- The self-service portal lets customers manage profiles and services, view usage and finances, pay invoices and open or follow support tickets.checked 15 Oct 2026
- Deployment
- Cloud installation is the default, and on-premise installation is also possible.checked 4 Oct 2026
- Documentation
- Documentation is provided through a knowledge base, FAQ, how-to videos, API reference, deployment guides and a support forum.checked 15 Oct 2026
- Extensibility
- The vendor describes add-on modules, hooks and webhooks for custom modules, event-driven workflows and third-party integrations.checked 15 Oct 2026
- Field service
- Scheduling and field-service tools provide calendars, work orders, checklists, maps, technician tasks and a mobile technician app.checked 15 Oct 2026
- GDPR responsibility
- For on-premise installations, the ISP customer is responsible for physical server security and for obtaining permissions to store sensitive customer fields.checked 15 Oct 2026
- Integrations
- Public integrations include WhatsApp, Zoho Books, QuickBooks, Xero, NetSuite, PayPal, GoCardless, Authorize.net, Braintree, M-Pesa, Mailjet, Huawei GPON and Whalebone.checked 15 Oct 2026
- Inventory
- Inventory features track stock across locations and support supplier management, invoicing, equipment assignment, sales and rentals.checked 15 Oct 2026
- Limit: bugs
- A Capterra reviewer mentions occasional small issues or bugs despite generally reliable operation.checked 15 Oct 2026
- Limit: missing integrations
- A Capterra reviewer says there are integrations they would still like to have.checked 15 Oct 2026
- Limit: subscription-only licensing
- The vendor states that it does not offer a perpetual one-time license; licensing is subscription-based and scales with active subscribers.checked 15 Oct 2026
- Limit: support consistency
- A Trustpilot reviewer reports inconsistent response times and difficulty getting support to acknowledge or resolve a problem.checked 15 Oct 2026
Money
- Billing
- The platform automates recurring and prepaid billing, prorating, cancellations, discounts, fees, refunds, invoices and multiple payment channels.checked 15 Oct 2026
The company
- Company
- The site identifies the maker as Splynx s.r.o. and lists its Prague, Czech Republic address as K Metru 227/8, 15521.checked 4 Oct 2026
- Company founded
- LinkedIn lists Splynx as founded in 2016.checked 15 Oct 2026
- Company headquarters
- LinkedIn lists the headquarters in Prague, Czech Republic.checked 15 Oct 2026
- Company history
- A Splynx 6.0 announcement says the ISP framework started 10 years ago; the opened official pages do not state a founding year.checked 4 Oct 2026
- Company legal name
- The product and apps identify the maker as Splynx s.r.o.checked 15 Oct 2026
- Company size
- LinkedIn lists a company size of 51–200 employees and shows 48 employees on the company page.checked 15 Oct 2026
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