InfiQ
InfiQ is a paid web and API platform for WhatsApp Business messaging infrastructure, built by a company based in Bhopal, India.
What InfiQ is
InfiQ is a paid web and API platform for WhatsApp Business messaging infrastructure, built by a company based in Bhopal, India. It combines broadcast campaigns, a shared team inbox, no-code chatbots and developer tools. Broadcasts can be segmented, scheduled and throttled, with delivery status shown for each message. In the shared inbox, teams assign chats, leave internal notes and see who is handling each conversation. Visual chatbot flows support qualification, frequently asked questions and order journeys, with handoff to a person. REST endpoints cover messages, templates, contacts, media and analytics, while signed webhooks support event connections. InfiQ says it is a Meta Business Partner with direct access to the official WhatsApp Cloud API. Data uses TLS 1.2 or higher in transit and AES-256 at rest. Lite costs 999.00 INR monthly and Growth costs 2999.00 INR monthly, both ex-GST, with Meta message charges separate.
Good
- Segmented, scheduled and throttled broadcasts
- Shared inbox assignments and internal notes
- No-code chatbot flows with human handoff
- REST endpoints and signed webhooks
- Official WhatsApp Cloud API access
Watch out
- No free plan
- Platform fees exclude GST
- Meta message charges are separate
- Native connectors are coming soon
Who it suits
It suits Indian businesses in e-commerce, healthcare, education, finance and real estate that need WhatsApp campaigns, team conversations or API connections. It also fits teams wanting chatbot flows and shared inbox handling.
Verdict
InfiQ brings campaigns, inbox work, automation and developer access into one WhatsApp Business API platform. Its paid plans include a trial, while integrations currently rely on REST and webhooks until named connectors arrive.
Plans and prices
From InfiQ's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Lite | ₹999 a month | 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 2,400 messages/min · 10 users · Monthly; ex-GST |
| Growth | ₹2,999 a month | 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 3,600 messages/min · 25 users · 1 chatbot · Monthly; ex-GST |
| Lite | ₹9,990 a year | 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 2,400 messages/min · 10 users · ₹9,990 billed annually · ex-GST |
| Growth | ₹29,990 a year | 1 WhatsApp Business API number · broadcasts to up to 2,00,000 contacts · 3,600 messages/min · 25 users · 1 chatbot · ₹29,990 billed annually · ex-GST |
| Enterprise | Priced on request | Custom users, chatbots, attributes and storage · dedicated infrastructure · Custom volume pricing and SLA |
The facts
Each one read from InfiQ's own pages, with the date it was checked.
What it does
- Broadcasts
- The broadcast engine supports segmented campaigns, scheduling, throttling and per-message delivery status.checked 7 Oct 2026
- Chatbot builder
- Its no-code chatbot builder provides visual flows for qualification, FAQs and order journeys, with handoff to a human.checked 7 Oct 2026
- Compliance
- InfiQ says its practices align with DPDP Act and GDPR principles, while explicitly stating that it does not currently hold formal certifications such as ISO 27001 or SOC 2.checked 7 Oct 2026
- Developer API
- The developer platform provides REST endpoints for messages, templates, contacts, media and analytics, plus signed webhooks.checked 7 Oct 2026
- Integrations
- The site says Shopify, WooCommerce, Razorpay, CRM and other native one-click connectors are coming soon; tools can currently connect through the REST API and webhooks.checked 7 Oct 2026
- Intended customers
- InfiQ describes its platform as built for Indian businesses and lists use cases across industries including e-commerce, healthcare, education, finance and real estate.checked 7 Oct 2026
- Pricing limits
- Platform subscriptions are separate from Meta per-message charges, and prices on the pricing page are exclusive of GST.checked 7 Oct 2026
- Product
- InfiQ provides WhatsApp Business API messaging infrastructure with campaigns, chatbots, a shared inbox and developer APIs.checked 7 Oct 2026
- Security
- The security page states that data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that administrative actions are recorded in tamper-evident, hash-chained audit logs.checked 7 Oct 2026
- Support
- Lite includes chat and WhatsApp support with a 36–48 hour response SLA; Growth includes call, chat and WhatsApp support with a response SLA within 24 hours.checked 7 Oct 2026
The company
- Founded
- 2025checked 28 Sep 2026
- Headquarters
- Bhopal, Madhya Pradesh, Indiachecked 28 Sep 2026
- Team inbox
- The shared inbox lets teams assign chats, leave internal notes and see who is handling each conversation.checked 7 Oct 2026
Money
- Free plan
- Nochecked 19 Sep 2026
Where it runs
- Official platform
- InfiQ says it is a Meta Business Partner with direct access to the official WhatsApp Cloud API.checked 7 Oct 2026
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