
InfiQ
6.4#19 in whatsapp business api providersFrom ₹9,990 a yearWebAPI
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| Fact | InfiQ | MSG91 |
|---|---|---|
| Founded | 2025 | The Udyam certificate records incorporation and business commencement on 18 June 2010. |
| Headquarters | Bhopal, Madhya Pradesh, India | The Udyam certificate lists the enterprise address in Indore, Madhya Pradesh, India, PIN 452011. |
| Integrations | The site says Shopify, WooCommerce, Razorpay, CRM and other native one-click connectors are coming soon; tools can currently connect through the REST API and webhooks. | MSG91 lists integrations or connectors including Shopify, Zoho CRM, CleverTap, Excel, Google Sheets, Auth0, Zapier, Pabbly Connect, viaSocket, Tally and Kylas. |
| Pricing limits | Platform subscriptions are separate from Meta per-message charges, and prices on the pricing page are exclusive of GST. | The India-to-India SMS pricing page lists volume-based per-message rates and says personalized pricing can go up to ₹0.13 per SMS; its displayed rates are subject to 18% GST where noted. |
| Product | InfiQ provides WhatsApp Business API messaging infrastructure with campaigns, chatbots, a shared inbox and developer APIs. | MSG91 describes itself as a cloud communication platform offering APIs and tools for SMS, WhatsApp, RCS, email, voice and authentication. |
| Support | Lite includes chat and WhatsApp support with a 36–48 hour response SLA; Growth includes call, chat and WhatsApp support with a response SLA within 24 hours. | Support is available by chat, email, WhatsApp call or Google Meet; listed hours are Monday–Saturday 8:00 AM–midnight IST and Sundays and holidays 10:00 AM–7:00 PM IST. |
It suits Indian businesses in e-commerce, healthcare, education, finance and real estate that need WhatsApp campaigns, team conversations or API connections. It also fits teams wanting chatbot flows and shared inbox handling.
MSG91 suits businesses and developers that need APIs for transactional messaging or OTP verification. It may also fit teams using the listed ecommerce and CMS add-ons or email connections.