HENO
HENO is a cloud-based platform for therapy clinics that combines scheduling, documentation, billing, patient communication, marketing, and AI-powered notes.
What HENO is
HENO is a cloud-based platform for therapy clinics that combines scheduling, documentation, billing, patient communication, marketing, and AI-powered notes. Its AI Scribe turns patient conversations into structured SOAP notes for evaluations, daily notes, progress notes, and discharges, with up to 100 minutes of recording. Other AI tools can scan paper EOBs and apply payment details, adjust note style, and generate editable patient goals from evaluation data and visit transcripts.
The EMR supports custom templates, digital intake, automatically scored outcome measures, physician Plan of Care e-signatures, home exercise programs, and reusable documentation shortcuts. Billing tools include insurance eligibility verification, e-claims, ERA payments, claims follow-up alerts, and claims-based MIPS reporting. HENO integrates with Office Ally for insurance claims, FOTO for certified registry support, and Doxy.me for telehealth; Doxy.me use through HENO has no added fees. It targets PT, OT, speech, and chiropractic practices, while customizable templates may support other practice types. HENO runs in a browser and can be accessed from computers, tablets, and phones, including Android devices. The Growth plan is $149 a month per provider; other listed plans include Established at 225.00 USD and Unlimited at $299 a month per provider. HENO says it does not currently offer lab integrations or e-prescriptions.
Good
- AI Scribe creates structured SOAP notes.
- Billing includes e-claims and ERA payments.
- Includes digital intake and outcome measures.
- Integrates with Office Ally, FOTO, and Doxy.me.
- Browser access supports computers, tablets, and phones.
Watch out
- No free plan.
- Growth costs $149 a month per provider.
- No lab integrations currently.
- No e-prescriptions currently.
Who it suits
HENO is intended for PT, OT, speech, and chiropractic practices that need clinical documentation and billing tools. Its customizable templates may also suit other practice types, though physicians should note the stated lack of lab integrations and e-prescriptions.
Verdict
HENO combines clinical records, billing, and AI documentation for therapy practices, with browser access across computers and mobile devices. Its paid pricing and lack of lab integrations and e-prescriptions are important considerations for practices evaluating the platform.
Plans and prices
From HENO's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| RCM | Priced on request | Combine with any subscription · Billing Services, RCM, & Clearinghouse · 2 Year Contract · Managed Billing Services |
| Growth | $149 a month | Documentation · Billing Software & Clearinghouse · 1 Year Contract · Kiosk +75/therapist · HEP +$20/therapist · Marketing +$75/location · Patient portal & general store +$75/location · $0.20/text · $10/fax line (100 pages/therapist included, then $0.20/page) · $0.20/insurance verification · $0.75/worker-comp e-claim · Optional data import: $1500 · per provider |
| Established | $225 a month | Everything in Growth · HEP · Digital fax (400 free pages/therapist) · General Store & Patient Portal · Marketing · 2-Way Texting & Reminder Bundles · 1 Year Contract · Front-desk patient kiosk +50/therapist · RTM +$25/therapist and $10/active patient/month · $0.10/insurance verification · $0.35/worker-comp e-claim · Optional data import: $995 · per provider |
| Unlimited | $299 a month | Everything in Established · RTM · Front-desk patient kiosk · Dedicated Account Manager · Unlimited SMS, fax, eligibility, and worker-comp e-claims · Free data import · 1 Year Contract · per provider |
The facts
Each one read from HENO's own pages, with the date it was checked.
What it does
- Access
- HENO is cloud-based and runs in a browser; the company says it can be accessed from Mac and Windows computers, iPads, Android tablets, iPhones, and Android phones.checked 5 Oct 2026
- AI documentation
- AI Scribe converts patient conversations into structured SOAP notes for evaluations, daily notes, progress notes, and discharges, with up to 100 minutes of recording.checked 5 Oct 2026
- AI features
- Its AI tools can scan paper EOBs and apply payment details, tailor note style through an AI Assistant, and generate editable patient goals from evaluation data and visit transcripts.checked 5 Oct 2026
- Clinical features
- The EMR supports custom templates, digital intake, automatically scored outcome measures, physician Plan of Care e-signatures, HEP, and reusable documentation shortcuts.checked 5 Oct 2026
- Integrations
- HENO states that it integrates with Office Ally to send and receive insurance claims, FOTO for certified registry support, and Doxy.me for telehealth; Doxy.me use through HENO has no added fees.checked 5 Oct 2026
- Notable limits
- HENO says it does not currently offer lab integrations or e-prescriptions, which it identifies as a limitation for physicians.checked 5 Oct 2026
- Product
- HENO combines scheduling, documentation, billing, patient communication, marketing, and AI-powered notes for therapy clinics in one platform.checked 5 Oct 2026
- Security
- HENO says its servers are hosted in a HIPAA-compliant data center, communications use SSL, and its Oracle database uses Transparent Data Encryption for data at rest.checked 5 Oct 2026
- Support and onboarding
- HENO advertises training and onboarding assistance for startup clinics, and its Unlimited plan includes a dedicated account manager.checked 5 Oct 2026
- Who it serves
- HENO is aimed at PT, OT, speech, and chiropractic practices, and says customizable templates let many other practice types use it.checked 5 Oct 2026
Money
- Billing
- Billing features include insurance eligibility verification, e-claims, ERA payments, claims follow-up alerts, and claims-based MIPS reporting.checked 5 Oct 2026
The company
- Headquarters
- Orlando, Florida, United Stateschecked 28 Sep 2026
