Genesys Cloud Quality Management
The facts below are what the maker publishes about Genesys Cloud Quality Management, checked and dated. Our editors have not written about it yet.
Plans and prices
From Genesys Cloud Quality Management's own pricing page, checked 19 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Genesys Cloud CX 1 | $75 a month | Voice channel · Call routing · Analytics and reporting · Voice and digital interaction recording plus screen recording · Speech and text analytics · billed annually |
| Genesys Cloud CX 2 | $115 a month | Digital channels · Omnichannel routing · Quality assurance and compliance · Analytics and reporting · Speech and text analytics · billed annually |
| Genesys Cloud CX 3 | $155 a month | Full workforce engagement management capabilities · Quality assurance and compliance · Workforce management · Forecasting and scheduling · Speech and text analytics · billed annually |
| Genesys Cloud CX 4 | $240 a month | 30 AI Experience tokens per named agent · billed annually |
The facts
Each one read from Genesys Cloud Quality Management's own pages, with the date it was checked.
The company
- Founded
- 1990checked 23 Sep 2026
- Headquarters
- Menlo Park, California, United Stateschecked 23 Sep 2026
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