Genesys Cloud Quality Management Pricing in 2026
Every plan Genesys Cloud Quality Management publishes, with the page and date we read it from. Prices we could not find on Genesys Cloud Quality Management's own site are marked "Not published", never guessed.
| Plan | Price | Billing | Limits | Source |
|---|---|---|---|---|
| Genesys Cloud CX 1 | $75 per month | billed annually | Voice channel · Call routing · Analytics and reporting · Voice and digital interaction recording plus screen recording · Speech and text analytics | genesys.com |
| Genesys Cloud CX 2 | $115 per month | billed annually | Digital channels · Omnichannel routing · Quality assurance and compliance · Analytics and reporting · Speech and text analytics | genesys.com |
| Genesys Cloud CX 3 | $155 per month | billed annually | Full workforce engagement management capabilities · Quality assurance and compliance · Workforce management · Forecasting and scheduling · Speech and text analytics | genesys.com |
| Genesys Cloud CX 4 | $240 per month | billed annually | 30 AI Experience tokens per named agent | genesys.com |
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