Galantis WhatsApp
Galantis WhatsApp is a web app for Shopify stores that run WhatsApp campaigns, automate messages, recover abandoned carts, and manage customer conversations.
What Galantis WhatsApp is
Galantis WhatsApp is a web app for Shopify stores that run WhatsApp campaigns, automate messages, recover abandoned carts, and manage customer conversations. Campaigns can use live Shopify segments and rich WhatsApp formats; automations can respond to events such as cart abandonment, repeat purchases, or inactivity. The app sends restock alerts and lets customers continue the conversation in WhatsApp. A shared inbox organizes incoming messages so teams can assign, prioritize, and resolve them with Shopify customer context. Galantis syncs Shopify customers, segments, products, and conversation context, and works with Meta Catalog. Its AI can create an automation from a prompt using Shopify data. The free plan includes 20 platform credits, one automation flow, one campaign per month, up to 100 contacts, and 50 inbox messages. The app supports English, Turkish, and Dutch. DigiFist provides support and says it does not sell personal data. Customers must follow applicable laws, Meta and WhatsApp policies, and opt-in requirements when messaging.
Good
- Campaigns use live Shopify segments.
- Automates messages from Shopify-related events.
- Shared inbox includes Shopify customer context.
- Supports Meta Catalog integration.
Watch out
- The free plan allows one campaign per month.
- The free plan is limited to 100 contacts.
- Messaging requires compliance with opt-in requirements.
Who it suits
Galantis WhatsApp suits Shopify stores that use WhatsApp for campaigns, cart recovery, restock alerts, and customer conversations. It is aimed at teams that want Shopify context in their messaging workflows.
Verdict
Galantis WhatsApp combines Shopify-linked campaigns, automations, restock alerts, and a shared inbox. The free plan has clear usage limits, while paid plans start at $39 a month.
Plans and prices
From Galantis WhatsApp's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 20 platform credits · WhatsApp chat widget · 1 automation flow · 1 campaign/month · 100 contacts · 50 inbox messages · Meta Catalog integration |
| Back-in-stock Starter add-on | $19 a month | 250 subscribers · monthly |
| Additional support agent add-on | $19 a month | 500 conversations · monthly |
| Starter | $39 a month | 250 platform credits · campaigns · 5 automation flows · standard support · 7-day trial · monthly |
| Back-in-stock Growth add-on | $39 a month | 1000 subscribers · monthly |
| Chat Inbox Solo add-on | $49 a month | 1 user · 500 conversations · monthly |
| Growth | $79 a month | 250 platform credits · campaigns · 5 automation flows · 7-day trial · monthly |
| Back-in-stock Scale add-on | $79 a month | 5000 subscribers · monthly |
| Scale | $179 a month | 1000 platform credits · campaigns · 20 automation flows · Galantis AI · Chat Inbox module · 7-day trial · monthly |
| Enterprise | $399 a month | 2500 platform credits · unlimited campaigns · unlimited automation flows · Galantis AI · Chat Inbox · Back-in-Stock module · dedicated onboarding manager · 7-day trial · monthly |
The facts
Each one read from Galantis WhatsApp's own pages, with the date it was checked.
What it does
- Abandoned-cart recovery
- The Shopify listing includes ready-made WhatsApp automations for recovering abandoned carts.checked 15 Oct 2026
- AI
- Galantis AI turns a prompt into a ready-to-use WhatsApp automation connected to Shopify data.checked 1 Oct 2026
- AI data processing
- OpenAI is named as a subprocessor for certain AI functions, with processing subject to contractual data-protection obligations and a DPA.checked 15 Oct 2026
- AI subprocessors
- DigiFist uses OpenAI as a subprocessor for certain AI-powered Galantis functionality under contractual data-protection obligations including a DPA.checked 1 Oct 2026
- Analytics status
- Analytics is marked as coming soon on the product page.checked 15 Oct 2026
- API and rate limits
- The terms allow DigiFist to impose technical limits including rate limits and API limits; no public Galantis API or SDK is identified on the cited product pages.checked 15 Oct 2026
- Automations
- Automations can trigger from cart abandonment, repeat purchases, inactivity and other store events.checked 15 Oct 2026
- Back in stock
- The back-in-stock feature sends automatic restock notifications and lets customers continue conversations on WhatsApp.checked 1 Oct 2026
- Back-in-stock
- The product can place a storefront widget and send automated WhatsApp restock alerts with inventory synchronization.checked 15 Oct 2026
- Campaigns
- Campaigns target live Shopify segments and support rich WhatsApp message formats.checked 15 Oct 2026
- Catalog sync
- The app syncs customers, segments, products and conversation context with Shopify and works with Meta Catalog.checked 1 Oct 2026
- Core product
- Galantis runs targeted WhatsApp campaigns, recovers abandoned carts, sends back-in-stock alerts and manages customer replies from a Shopify-native platform.checked 1 Oct 2026
- Customer obligations
- Customers must comply with applicable laws, Meta/WhatsApp policies and opt-in requirements when sending messages.checked 1 Oct 2026
- Data processed
- The privacy policy says customer data may include phone numbers, segmentation, order data, WhatsApp content, templates, opt-in records and automation data.checked 15 Oct 2026
- Data protection
- DigiFist generally acts as a processor for customer data relating to end recipients, while the Galantis customer generally acts as controller.checked 1 Oct 2026
- Documentation
- The Shopify listing provides an App Documentation resource link, while the terms define documentation as user guides, technical documentation, onboarding materials and policies supplied by DigiFist.checked 15 Oct 2026
- Galantis AI
- Galantis AI turns a natural-language prompt into a WhatsApp automation connected to Shopify data.checked 15 Oct 2026
- Integrations
- The listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections.checked 15 Oct 2026
- Languages
- The Shopify App Store listing says the app supports English, Turkish and Dutch.checked 1 Oct 2026
The company
- Company founded and size
- LinkedIn lists DigiFist as founded in 2014 with 11–50 employees and headquarters in Antwerp, Belgium.checked 15 Oct 2026
- Company legal name
- The terms identify the operator as DigiFist BV, registered at Zonnekinddreef 7, 2920 Kalmthout, Belgium.checked 15 Oct 2026
- Company scale
- DigiFist's own about page says it was founded in 2016, has 25+ Shopify experts plus 200+ engineers worldwide, and powers 8,500+ merchants.checked 15 Oct 2026
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- Antwerp, Belgiumchecked 28 Sep 2026
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