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Galantis WhatsApp vs Superchat

Superchat

8.7#2 in review management softwareFrom €89 a month
Free planAndroidiOSWebAPI
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What both publish

FactGalantis WhatsAppSuperchat
AutomationsAutomations can trigger from cart abandonment, repeat purchases, inactivity and other store events.The product supports no-code workflows, chatbots and marketing sequences.
Company legal nameThe terms identify the operator as DigiFist BV, registered at Zonnekinddreef 7, 2920 Kalmthout, Belgium.The provider is SuperX GmbH, registered at Prenzlauer Allee 242-247, 10405 Berlin, Germany.
Data protectionDigiFist generally acts as a processor for customer data relating to end recipients, while the Galantis customer generally acts as controller.Superchat says customer data is stored encrypted on servers in the EU, with hosting in Frankfurt, and is not used to train AI models.
Founded20162020
HeadquartersAntwerp, BelgiumBerlin, Germany
IntegrationsThe listing identifies Galantis Connect, Meta Catalog, WhatsApp, WhatsApp Chat, WhatsApp for Business and WhatsApp Marketing as related integrations or connections.Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options.

Galantis WhatsApp plans

  • FreeFree
  • Back-in-stock Starter add-on$19 a month
  • Additional support agent add-on$19 a month
  • Starter$39 a month
  • Back-in-stock Growth add-on$39 a month
  • Chat Inbox Solo add-on$49 a month

Superchat plans

  • Basic€89 a month
  • Professional€149 a month
  • Advanced€299 a month
  • FreeFree
  • Custom—

Pick Galantis WhatsApp if…

Galantis WhatsApp suits Shopify stores that use WhatsApp for campaigns, cart recovery, restock alerts, and customer conversations. It is aimed at teams that want Shopify context in their messaging workflows.

Pick Superchat if…

Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.

Charts they share