FieldEdge
FieldEdge is paid field service software for businesses that schedule jobs and send technicians to customers.
What FieldEdge is
FieldEdge is paid field service software for businesses that schedule jobs and send technicians to customers. It runs on the web, iOS, and Android, with mobile apps available for technicians. Listed capabilities include route optimization, recurring jobs, invoicing and payments, and a customer portal. The technician limit is two. FieldEdge offers Select, Premier, and Elite plans, with pricing available on request and no free plan. Select includes two mobile app licenses. Premier includes four mobile app licenses and 10 saved reports. Elite includes six mobile app licenses and unlimited saved reports. These tiers differ in their included mobile licenses and saved-report allowances. The maker, FieldEdge, was founded in 1980 and is headquartered in Atlanta, Georgia, United States. Businesses can use the web platform or mobile apps according to their operating setup. The product’s listed functions focus on coordinating field work, handling customer billing, and providing portal access.
Good
- Available on web, iOS, and Android
- Includes route optimization
- Supports recurring jobs
- Provides invoicing and payments
- Offers a customer portal
Watch out
- Technician limit is two
- No free plan
- Pricing is available on request
- Plan tiers limit mobile licenses
Who it suits
FieldEdge suits service businesses scheduling customer jobs and coordinating technicians. It fits teams using web, iOS, or Android access and needing invoicing, payments, and recurring work.
Verdict
FieldEdge covers core scheduling and field-service functions across web and mobile platforms. Compare the three plans by their included app licenses and saved-report limits.
Plans and prices
From FieldEdge's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Elite | Priced on request | All Premier features · unlimited saved reports · outbound call recording · Proposal Pro · MarketingEdge with two-way texting · warehouse inventory management · consumer portal · 6 mobile-app licences · Request Pricing |
| Premier | Priced on request | All Select features · advanced dispatching · multi-option quotes · advanced service agreements · 10 saved reports · 4 mobile-app licences · Request Pricing |
| Select | Priced on request | Dispatching · booking and scheduling · basic agreements and quotes · customer management · pricebook · 2 mobile-app licences · Request Pricing |
The facts
Each one read from FieldEdge's own pages, with the date it was checked.
What it does
- API
- FieldEdge publishes a developer portal with OpenAPI-standard APIs and requests partner access by email.checked 21 Oct 2026
- API availability target
- The developer portal states a 99.95% availability figure for its APIs.checked 21 Oct 2026
- API extensibility
- A September 15, 2026 announcement says FieldEdge opened its system to third-party partners through custom API integrations, beginning with Free2Grow.checked 21 Oct 2026
- Customer management
- Customer records, history, reminders, alerts, lead tracking and prospect tracking are included in the plans table.checked 21 Oct 2026
- Customer portal
- Yeschecked 21 Sep 2026
- Documentation
- The vendor provides a Navigator video knowledge base, Field Services Academy, onboarding specialists and a help center.checked 21 Oct 2026
- Integrations
- The vendor lists QuickBooks, Intacct, FleetSharp and Trane Technologies among its integrations.checked 21 Oct 2026
- Invoicing and payments
- Yeschecked 21 Sep 2026
- Licence
- FieldEdge is delivered as proprietary cloud software; the public pages do not publish an open-source licence.checked 21 Oct 2026
- Limit: equipment scheduling
- The scheduler focuses on technician availability and does not track fleet-vehicle or equipment availability.checked 21 Oct 2026
- Limit: mobile experience
- Reviewers report a dated mobile interface, glitches, slow behavior and information or invoice synchronization problems.checked 21 Oct 2026
- Limit: pricing transparency
- FieldEdge publishes no numerical prices, requires a sales conversation and offers no free trial.checked 21 Oct 2026
- Limit: reporting
- An independent review says the analytics dashboard lacks important productivity and overtime metrics.checked 21 Oct 2026
- Limit: support consistency
- GetApp reviewers include complaints about inconsistent answers, slow responses and limited availability outside Eastern Time.checked 21 Oct 2026
- Notable news
- On September 15, 2026, FieldEdge announced a direct Free2Grow integration for AI call answering and appointment booking through a custom API.checked 21 Oct 2026
The company
- Company history
- The company says George and Glenn Slay founded Coastal Computer Corporation in 1980 and introduced its first service product, Theos.checked 21 Oct 2026
- Company size and headquarters
- LinkedIn lists FieldEdge by Xplor as privately held, founded in 1980, headquartered in Atlanta, Georgia, with 201–500 employees.checked 21 Oct 2026
- Company users
- The company says its products have accumulated more than 40,000 users.checked 21 Oct 2026
- Founded
- 1980checked 28 Sep 2026
- Headquarters
- Atlanta, Georgia, United Stateschecked 28 Sep 2026
- Maker ownership
- FieldEdge says it operates under Xplor Technologies’ Field Services division.checked 21 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
Where it runs
- Mobile application
- The mobile app provides schedules, job details, notes, documentation, quotes, invoices and payments while syncing with FieldEdge Web.checked 21 Oct 2026
- Mobile platforms
- bothchecked 21 Sep 2026
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