EthicsGlobal CaseManager

Overview

EthicsGlobal CaseManager is a reporting and investigation platform for organizations that need to manage cases from intake through resolution. It suits teams that need configurable privacy, linked investigations and cases, and control over who can see sensitive information. Its organizational scope is a strength, though configuration-based pricing and capped lower plans call for a close fit check.

Key features

CaseManager brings reports, owners, deadlines, messages, evidence, and investigations into a shared workflow spanning intake, classification, assignment, investigation, resolution, and improvement. That gives teams a structure for managing cases beyond initial reporting, rather than treating each report as a standalone record.

Investigations can combine multiple reports, and a single report can lead to multiple investigations. This is useful when reports overlap or require distinct lines of inquiry. An audit log records every action, while configurable anonymity, identity separation, and organization-defined controls support privacy-sensitive programs. Case permissions, roles, and visibility can be tailored to those involved, helping organizations limit access to relevant people.

Security controls include encryption, multi-factor authentication, strong password policies, access controls, monitoring, and a tamper-proof audit log. CaseManager supports anonymous reporting, two intake channels, a phone hotline, custom intake forms, workflow automation, and single sign-on. Integrations described for its engineering services include SSO, Active Directory, Cognito, SAP, APIs, Power BI, and custom modules; organizations should assess integration needs alongside their configuration.

Pricing

CaseManager is paid, with custom pricing based on configuration. Plans are billed monthly, and a 30-day trial is offered; there is no free plan. The monthly term does not make costs directly comparable across organizations because prices depend on configuration.

All plans have custom pricing based on configuration and are billed monthly. Essential’s two-user ceiling makes it unsuitable for a wider case-handling team; Advanced and Corporate also impose defined user, storage, and monthly AI-credit caps. Premium removes the stated worksites and user limits, but still caps companies, countries, languages, storage, and credits.

Platforms

CaseManager is available on Android, iOS, and the web, giving organizations desktop and mobile access options.

Who it's for

CaseManager is best suited to organizations running formal reporting programs with multiple people handling sensitive cases, especially where configurable anonymity, access controls, and connected investigations matter. Essential targets a very small operation; larger teams should weigh Advanced or Corporate limits against their reach and support needs. Premium is aimed at corporate groups and multinational operations. A small team seeking a free plan or a fixed, published subscription price should look elsewhere.

Pros and cons

Pros

• Connected casework: Reports can be linked across investigations, and one report can support multiple investigations, accommodating complex inquiries.
• Configurable privacy and access: Identity separation, anonymity settings, roles, permissions, and visibility controls help organizations shape access to sensitive cases.
• Structured security: Encryption, multi-factor authentication, monitoring, and a tamper-proof audit log support controlled case handling.
• Room to scale: Premium allows unlimited users and worksites, with capacity for multiple companies, countries, and languages.

Cons

• Custom pricing: No plan has a published price, so organizations cannot quickly compare the cost against a budget or a fixed-price alternative.
• Strict lower-plan ceilings: Essential is limited to two users and 1 GB of evidence storage; Advanced and Corporate also cap users, sites, storage, and monthly AI credits.
• No free plan: The 30-day trial offers a time-limited evaluation, but there is no ongoing free tier.

Alternatives

Browse Whistleblower Hotline Software for a broader category comparison.

• SpeakUp Report is another paid option, with web, mobile, and phone intake, case management, and pricing tailored to size and channels; choose it when those stated channel options and tailored quoting suit the program.
• Whispli Core is a paid alternative whose Essentials, Plus, and Business plans specify licence counts, with Plus also including an automation and a workflow. Consider it when those smaller licence tiers fit the team.
• NotMe offers a free plan and a $99 a month platform plan with unlimited reports and up to 5–10 admin licenses. It is worth considering when a free starting point or that stated monthly price matters.
• iVoiceUp is a paid web option with plans sized at 2, 5, or 10 admin accounts; Professional also includes two automated routing paths and two escalation paths. Choose it when those admin and routing provisions match the need.
• FaceUp Employee Relations is a paid Android, iOS, and web alternative with Starter for five administrators, Professional for ten, and an Enterprise plan. It may fit a team comparing administrator-based tiers.
• Whistleblower Software is a web-only paid option with a free trial and annual-billed Core plans priced by employee band, including €€99 a month for 0–49 employees and €€149 a month for 50–149. Consider it when employee-band pricing and a trial are a better fit.
• EQS Integrity Line is a paid Android, iOS, and web alternative with a free trial; its Essential plan starts at £85 per month and includes standard case management and over 80 languages. It is a relevant option for smaller companies prioritizing a ready-to-use solution and broad language coverage.
• Whistlelink is a paid web option with a free trial; its 0–49 employee plan costs €€79 a month on an annual subscription invoiced annually at the beginning of the contract. Consider it when a stated employee-band price and annual billing work for the organization.

Verdict

Choose EthicsGlobal CaseManager if your organization needs configurable privacy, linked investigations, and a managed case workflow with room to scale across sites and countries. Its main advantage is bringing reporting, investigation, and access controls together; its main drawback is custom pricing paired with meaningful caps on lower tiers. Small teams seeking a free tier or organizations that need predictable published pricing should compare alternatives first.