FaceUp Employee Relations

B tier on Case Management SoftwareScore 7.8 · #23 of 177

Android app: Yes
Free plan: No
Runs on: Android, iOS, Web

faceup.com

Summary

FaceUp Employee Relations gives HR and compliance teams a reporting and case-management system for handling grievances, misconduct, and other employee-relations issues. Employees can submit reports anonymously and continue two-way communication with a private case key. Case tools cover assignment, collaboration, comments, attachments, priorities, due dates, personal-data redaction, and an activity audit trail. Structured investigations can record evidence, participants, findings, and outcomes. Aggregated insights across teams, locations, and categories help identify patterns and monitor risk areas. Reporting is available in 113 languages on every plan. FaceUp says it connects to 8,000+ apps, including Slack, Microsoft Teams, Jira, and BambooHR. The platform is available on Android, iOS, and web. FaceUp says it is ISO 27001 certified and GDPR compliant, and hosts data on SOC 2-certified AWS infrastructure. Teams can choose data hosting in the United States, European Union, United Arab Emirates, or Australia. Pricing depends on headcount and selected capabilities; the headcount is set at contract and reviewed at renewal, with no mid-term charge for growth. Pricing is available on request.

Who it is for

FaceUp Employee Relations suits HR and compliance teams that need anonymous reporting, case management, and structured investigations. Its language coverage and mobile and web access may suit organizations with employees across locations.

What is good

Anonymous reporting includes private two-way communication.
Case records can track investigation evidence and outcomes.
Reporting is available in 113 languages on every plan.
Aggregated insights cover teams, locations, and categories.
Teams can select among four data-hosting regions.

What to know first

Pricing is available on request.
Pricing depends on headcount and selected capabilities.
Headcount is reviewed at renewal.

Verdict

FaceUp combines anonymous intake with case handling, investigation records, and aggregated reporting. Pricing depends on headcount and selected capabilities, so teams need a quote to assess cost.

FaceUp Employee Relations plans and pricing

All plans

Starter Not published 5 administrators faceup.com · 20 Sept 2026

Professional Not published 10 administrators faceup.com · 20 Sept 2026

Enterprise Not published Unlimited administrators · Single Sign-On access control · Advanced security and permission management · Support for multi-entity and multi-country setups · Dedicated enterprise onboarding and support faceup.com · 20 Sept 2026

Custom quote Not published Monthly, quarterly, or annual billing available; annual billing can save up to 30%. Platform fee plus selected capabilities · priced on headcount · everyone who can report counts · no per-report charge faceup.com · 4 Oct 2026

Compared on case management software

Free plan: Nofaceup.com
Workflow automation: Yesfaceup.com

Facts

Purpose: FaceUp gives HR and compliance teams a reporting and case-management system to address grievances, misconduct, and other employee-relations issues.faceup.com · 4 Oct 2026
Anonymous reporting: Employees can submit reports anonymously and continue two-way communication using a private case key.faceup.com · 4 Oct 2026
Case management: Case management includes assignment, collaboration, comments, attachments, priorities, due dates, personal-data redaction, and an activity audit trail.faceup.com · 4 Oct 2026
Investigations: The platform supports structured investigations with evidence, participants, findings, and documented outcomes in a case record.faceup.com · 4 Oct 2026
Analytics: Aggregated reporting insights across teams, locations, and categories help identify patterns and monitor risk areas.faceup.com · 4 Oct 2026
Languages: FaceUp includes reporting in 113 languages on every plan.faceup.com · 4 Oct 2026
Integrations: FaceUp says it connects to 8,000+ apps and lists Slack, Microsoft Teams, Jira, BambooHR, and other integrations.faceup.com · 4 Oct 2026
Security: FaceUp says it is ISO 27001 certified and GDPR compliant, and hosts data on SOC 2-certified AWS infrastructure.faceup.com · 4 Oct 2026
Privacy controls: FaceUp says reporter IP addresses are not logged, attachment metadata is stripped, and teams can choose data hosting in the United States, European Union, United Arab Emirates, or Australia.faceup.com · 4 Oct 2026
Support: Included support options listed on the pricing page are chat and email, alongside self-serve setup guides, templates, a knowledge base, and data migration.faceup.com · 4 Oct 2026
Setup: FaceUp says teams configure reporting forms, categories, workflows, and permissions themselves, with most teams live in hours and optional help from its success team.faceup.com · 4 Oct 2026
Pricing limits: Pricing depends on headcount and selected capabilities; the headcount is set at contract and reviewed at renewal, with no mid-term charge for growth.faceup.com · 4 Oct 2026
Company history: FaceUp says it was founded in 2017 by Jan Slama, David Spunar, and Pavel Ihm, and expanded from schools into workplace compliance, HR, and ethics in 2020.faceup.com · 4 Oct 2026