eG Enterprise
eG Enterprise is an application and infrastructure monitoring platform that correlates user experience, application behavior, and infrastructure health to he…
What eG Enterprise is
eG Enterprise is an application and infrastructure monitoring platform that correlates user experience, application behavior, and infrastructure health to help locate causes of slow applications. It traces Java and .NET transactions across application tiers, including errors, database queries, and remote service calls. Agentless user experience monitoring can identify slow pages and URLs, affected locations, and whether delays come from browsers, networks, content, or server processing. The Web App Simulator can replay recorded user journeys, run scripts from multiple locations, and capture screenshots when failures occur. The platform supports more than 650 technologies across applications, cloud environments, virtualization, operating systems, storage, networks, custom applications, and containers. It is available as SaaS or on premises for cloud, hybrid cloud, and on-premises environments, with both agent and agentless monitoring. Integrations cover service desks, ticketing, orchestration, and DevOps tools; ServiceNow can automatically create and update incidents from health analysis. A 21-day trial is available, with no free plan.
Good
- Traces Java and .NET transactions across tiers.
- Monitors more than 650 technologies.
- Supports agent and agentless monitoring.
- ServiceNow can create and update incidents automatically.
- Available as SaaS or on premises.
Watch out
- No free plan is listed.
- Pricing varies by monitored systems and devices.
Who it suits
It suits IT operations teams, architects, SREs, SMEs, DevOps personnel, and developers who need application and infrastructure visibility. Organizations can choose SaaS or on-premises deployment.
Verdict
eG Enterprise combines transaction tracing, user experience monitoring, and infrastructure visibility across varied environments. Its trial and deployment choices are useful to consider, while pricing depends on the monitored systems and devices.
Plans and prices
From eG Enterprise's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Subscription | $100 a month | Price varies by monitored operating systems, storage devices, and hypervisors · Starts at $100/ month |
| SaaS/Cloud | $125 a month | Price varies by monitored operating systems, storage devices, and hypervisors · Starts at $125/month |
The facts
Each one read from eG Enterprise's own pages, with the date it was checked.
Where it runs
- Application tracing
- It traces Java and .NET transactions across application tiers, including application errors, database queries, and remote service calls.checked 5 Oct 2026
The company
- Company history
- eG Innovations says it was founded in 2001.checked 5 Oct 2026
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Singaporechecked 28 Sep 2026
What it does
- Data retention
- The pricing page says on-premises historical data can be retained indefinitely subject to database capacity, while SaaS retention ranges from 42 days for raw data to one year for trends.checked 5 Oct 2026
- Deployment
- eG Enterprise can be deployed as SaaS or on-premises, and the company describes support for cloud, hybrid cloud, and on-premises environments.checked 5 Oct 2026
- Integration
- The product integrates with service desk and trouble-ticketing tools for closed-loop incident management, as well as orchestration tools and DevOps toolchains.checked 5 Oct 2026
- Intended users
- eG Innovations says its products are used by IT operations, IT architects, SREs, SMEs, DevOps personnel, and developers.checked 5 Oct 2026
- Monitoring modes
- It supports both agent and agentless monitoring; the company recommends agentless monitoring for network, storage, virtualization, and cloud resources.checked 5 Oct 2026
- Purpose
- eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow.checked 5 Oct 2026
- Real user monitoring
- Its agentless digital user experience monitoring identifies slow URLs and pages, affected locations, and whether delays stem from browsers, networks, content, or server processing.checked 5 Oct 2026
- Security and compliance
- eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant.checked 5 Oct 2026
- ServiceNow
- The ServiceNow integration can automatically create and update incidents based on eG Enterprise analysis of server, network, and application health.checked 5 Oct 2026
- Support
- The company reports 14 local offices providing regional support and 11 local languages spoken for support.checked 5 Oct 2026
- Synthetic monitoring
- The Web App Simulator can record and replay user journeys, run scripts from multiple locations, and capture screenshots when failures occur.checked 5 Oct 2026
- Technology coverage
- The product supports more than 650 technologies across applications, cloud environments, virtualization, operating systems, storage, networks, custom applications, and containers.checked 5 Oct 2026
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