eG Enterprise
6.8#3 in digital employee experience (dex) management softwareFrom $100 a monthWebLinuxSelf-hostedWindows
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| Fact | eG Enterprise | ManageEngine DEX Manager Plus |
|---|---|---|
| Founded | 2001 | 1996 |
| Intended users | eG Innovations says its products are used by IT operations, IT architects, SREs, SMEs, DevOps personnel, and developers. | The vendor describes the product as intended for IT operations and support, end user computing, and digital workplace transformation teams. |
| Purpose | eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. | DEX Manager Plus collects endpoint experience data and provides actionable analytics to monitor, manage, and optimize employee digital journeys. |
| Support | The company reports 14 local offices providing regional support and 11 local languages spoken for support. | ManageEngine offers support requests, technical support by telephone, training and certification, and personalized product demos. |
It suits IT operations teams, architects, SREs, SMEs, DevOps personnel, and developers who need application and infrastructure visibility. Organizations can choose SaaS or on-premises deployment.
It is aimed at IT operations and support, end user computing, and digital workplace transformation teams monitoring employee endpoints. It may suit organizations that want device-group remediation workflows and experience analytics.