Eagle Eye AIR

What Eagle Eye AIR is

Eagle Eye AIR is an API-first platform for retailers managing loyalty, promotions and personalized customer experiences across channels in real time. Its core products are Real Time Loyalty, Omnichannel Promotions, and Gifting & Top-up; at least one core product must be implemented before add-ons. Retailers can use hundreds of ready-made promotion types or define custom mass, segmented and personalized offers. The loyalty tools include more than 100 built-in earn types, with the option to create more. Gifting supports digital and physical gift card programs, point-of-sale integration and real-time redemption. EagleAI uses customer data and machine learning to generate individualized offers, with retailers able to direct its algorithms toward their objectives. AIR uses a composable API-based architecture and is hosted on Google Cloud Platform. It connects in-store and online points of sale in real time. Eagle Eye reports more than 1.7 billion personalized offers per week, an average API response time below 150 ms, more than 90,000 connected stores globally and availability above 99.99%. The company describes 24/7/365 support and says AIR is audited to ISAE 3402 Type 2. Pricing is available on request.