
Eagle Eye AIR
6.0#16 in retail crm softwareWebAPI
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| Fact | Eagle Eye AIR | Zoho CRM |
|---|---|---|
| Founded | 2003 | 1996 |
| Headquarters | London, United Kingdom | Chennai, India |
| Integrations | Eagle Eye Connect provides pre-built connectors, and the maker lists integrations including Braze, BigCommerce, Salesforce Commerce Cloud, and Twilio Segment. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | Eagle Eye AIR is an API-first platform for retailers to manage loyalty, promotions, and personalized customer experiences across channels in real time. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Security | Eagle Eye says it has a 24/7 Security Operations Centre and holds ISO 27001:2022 certification covering its global operations. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Eagle Eye describes support as available 24/7/365 on its AIR Platform page. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
No prices published.
AIR is designed for enterprise retailers, including grocery, fashion and hospitality businesses managing loyalty, promotions and personalization across channels. Its modular approach requires implementing at least one core product before adding other products.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.