DoubleTick
DoubleTick is a WhatsApp technology partner for businesses managing messaging, broadcasts and customer conversations.
What DoubleTick is
DoubleTick is a WhatsApp technology partner for businesses managing messaging, broadcasts and customer conversations. Its centralized inbox brings WhatsApp chats, calls and groups across multiple numbers into one location. Campaign tools support multi-number broadcasts, audience segments, delivery and reply analytics, retargeting and Click-to-WhatsApp tracking. AI agents can answer customer questions using a business knowledge base, qualify leads and update customer records. A no-code bot studio, lead assignment rules, bot interaction logs, journey analytics and working-hours replies support automation. The product also includes conversation reporting, template management, media messaging and integrations including Salesforce, Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce. Platforms are Android, iOS, web and API. Starter includes a team inbox for five agents; Pro includes ten agents, and Enterprise has custom pricing per agent. DoubleTick has no free plan or trial; its pricing FAQ invites prospective customers to book a demo. Messaging limits for business-initiated conversations can vary, and conversation charges depend on the destination country.
Good
- Centralized inbox spans chats, calls and groups.
- Supports broadcasts, segmentation and campaign analytics.
- AI agents can qualify leads and update customer records.
- All plans include 24x7 chat support.
Watch out
- No free plan or free trial.
- Messaging limits may change based on number status and quality.
- Conversation charges vary by destination country.
Who it suits
DoubleTick suits businesses that manage WhatsApp customer conversations across multiple numbers and need shared inbox, campaign or automation tools. Teams should account for usage-based messaging limits and destination-dependent conversation charges.
Verdict
DoubleTick brings team messaging, campaigns and automated assistance together for WhatsApp workflows. The absence of a trial and the variable messaging and conversation charges are key purchasing considerations.
Plans and prices
From DoubleTick's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | Priced on request | — |
| Pro | Priced on request | — |
| Starter | Priced on request | — |
The facts
Each one read from DoubleTick's own pages, with the date it was checked.
What it does
- AI agents
- AI agents can answer customer questions using a business knowledge base, qualify leads and update customer records.checked 3 Oct 2026
- Audience
- DoubleTick says it helps enterprises scale WhatsApp reach, automation and governance.checked 3 Oct 2026
- Automation
- The product includes a no-code bot studio, lead assignment rules, bot interaction logs, journey analytics and working-hours replies.checked 3 Oct 2026
- Campaigns
- Campaign tools support multi-number broadcasts, audience segments, delivery and reply analytics, retargeting and Click-to-WhatsApp tracking.checked 3 Oct 2026
- Conversation charges
- Conversation charges vary by destination country, according to the pricing FAQ.checked 3 Oct 2026
- Integrations
- The site links a Salesforce integration and its help documentation lists Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce integrations.checked 3 Oct 2026
- Messaging limits
- Business-initiated messaging limits can range from 1K through 10K and 100K to unlimited unique customers per rolling 24-hour period, and may change based on number status and quality.checked 3 Oct 2026
- Product
- DoubleTick describes itself as a WhatsApp technology partner offering broadcast messaging, a unified team channel, automated chat assistance and conversation reporting.checked 3 Oct 2026
- Security
- The site presents ISO 27001, GDPR and SOC 2 credentials and describes masking sensitive customer information.checked 3 Oct 2026
- Support
- All plans include help-center access and 24x7 chat support; Pro includes a shared account manager and Enterprise a dedicated account manager.checked 3 Oct 2026
- Unified inbox
- Its centralized inbox brings WhatsApp chats, calls and groups across multiple numbers into one location.checked 3 Oct 2026
Money
- Free plan
- Nochecked 19 Sep 2026
- Trial
- The pricing FAQ says DoubleTick does not offer a free trial and invites prospective customers to book a demo.checked 3 Oct 2026
The company
- Headquarters
- Mumbai, Maharashtra, Indiachecked 28 Sep 2026
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