DoubleTick
6.1#23 in whatsapp business api providersAndroidiOSWebAPI
VisitDoubleTick vs MSG91
What both publish
| Fact | DoubleTick | MSG91 |
|---|---|---|
| Headquarters | Mumbai, Maharashtra, India | The Udyam certificate lists the enterprise address in Indore, Madhya Pradesh, India, PIN 452011. |
| Integrations | The site links a Salesforce integration and its help documentation lists Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce integrations. | MSG91 lists integrations or connectors including Shopify, Zoho CRM, CleverTap, Excel, Google Sheets, Auth0, Zapier, Pabbly Connect, viaSocket, Tally and Kylas. |
| Product | DoubleTick describes itself as a WhatsApp technology partner offering broadcast messaging, a unified team channel, automated chat assistance and conversation reporting. | MSG91 describes itself as a cloud communication platform offering APIs and tools for SMS, WhatsApp, RCS, email, voice and authentication. |
| Support | All plans include help-center access and 24x7 chat support; Pro includes a shared account manager and Enterprise a dedicated account manager. | Support is available by chat, email, WhatsApp call or Google Meet; listed hours are Monday–Saturday 8:00 AM–midnight IST and Sundays and holidays 10:00 AM–7:00 PM IST. |
DoubleTick plans
- EnterprisePriced on request
- ProPriced on request
- StarterPriced on request
MSG91 plans
- FreeFree
- Starter₹2,000 a month
- Basic₹4,600 a month
- Alpha₹7,500 a month
- SMS — 16,500 India-to-India messages—
- SMS — 30,000 India-to-India messages—
Pick DoubleTick if…
DoubleTick suits businesses that manage WhatsApp customer conversations across multiple numbers and need shared inbox, campaign or automation tools. Teams should account for usage-based messaging limits and destination-dependent conversation charges.
Pick MSG91 if…
MSG91 suits businesses and developers that need APIs for transactional messaging or OTP verification. It may also fit teams using the listed ecommerce and CMS add-ons or email connections.