
Dialpad Connect
The facts below are what the maker publishes about Dialpad Connect, checked and dated. Our editors have not written about it yet.
Plans and prices
From Dialpad Connect's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | $15 a month | Unlimited calls · AI-powered meetings · built-in messaging · real-time transcripts and call summaries · user/month |
| Pro | $25 a month | Standard features · key CRM integrations · 24/7 customer support · user/month |
| Enterprise | Priced on request | 99.9% uptime · SSO · user access controls · unlimited office locations · Contact us for pricing |
The facts
Each one read from Dialpad Connect's own pages, with the date it was checked.
What it does
- Access controls
- Dialpad supports role-based permissions and SAML and SCIM access-management integrations.checked 12 Oct 2026
- AI call notes
- Its built-in AI provides call transcripts, highlights key moments, and creates action-item checklists.checked 12 Oct 2026
- Auto attendant
- Yeschecked 21 Sep 2026
- Business numbers
- multiplechecked 21 Sep 2026
- Business phone system
- Dialpad Connect is a cloud business phone system for calls, chats, and meetings across devices.checked 12 Oct 2026
- Call routing
- customchecked 21 Sep 2026
- Cloud setup
- Dialpad says users can provision lines and add global teams without complex infrastructure.checked 12 Oct 2026
- Compliance
- Dialpad states it is SOC 2 Type II compliant, offers HIPAA-ready products, and supports GDPR-related controls including retention policies and data subject access requests.checked 12 Oct 2026
- Integrations
- Dialpad's marketplace lists integrations including Salesforce, Slack, Microsoft Dynamics 365, Google Workspace, and HubSpot.checked 12 Oct 2026
- Security
- Dialpad says VoIP calls and in-transit web requests use TLS encryption, and application data at rest uses AES 256-bit encryption on Google Cloud Platform.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 21 Sep 2026
Where it runs
- Apps
- Dialpad provides downloads for iOS, Android, Windows, and Mac, and says the service also works in a browser.checked 12 Oct 2026
- Desktop and mobile apps
- Yeschecked 21 Sep 2026
The company
- Company
- Dialpad describes its mission as transforming how businesses understand and act on customer conversations.checked 12 Oct 2026
- Founded
- 2011checked 19 Oct 2026
- Headquarters
- San Ramon, California, USAchecked 19 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
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