
Dialpad Connect
8.1#16 in business phone systemsFrom $15 a monthAndroidiOSWebmacOS
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| Fact | Dialpad Connect | VitalPBX |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Company | Dialpad describes its mission as transforming how businesses understand and act on customer conversations. | LinkedIn lists the maker as privately held VitalPBX LLC, headquartered in Miami, Florida, founded in 2017, with 11–50 employees. |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | San Ramon, California, USA | Miami, Florida, United States |
| Integrations | Dialpad's marketplace lists integrations including Salesforce, Slack, Microsoft Dynamics 365, Google Workspace, and HubSpot. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Security | Dialpad says VoIP calls and in-transit web requests use TLS encryption, and application data at rest uses AES 256-bit encryption on Google Cloud Platform. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
You want what its maker publishes above — check its page for the details.
You want what its maker publishes above — check its page for the details.