ConexED Retain

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Score6.4

Rank#4 of 29

Free planNo

Runs onWeb

Summary

ConexED Retain is a web platform for higher education institutions to identify students who may be struggling, route alerts to advisors, and track interventions through resolution. Learning-management-system activity and configurable rules can flag changes in attendance, grades, engagement, or milestones. Faculty can raise concerns from a student profile, and students can submit self-referrals that open cases on an advisor’s caseload. Case records track severity, assignment, resolution reasons, and change history. Advising, tutoring, financial aid, and counseling teams can add timestamped notes, labels, attachments, and threaded comments to a shared case. Retain combines engagement, attendance, milestone completion, and advising touchpoints into student success scores. Alerts can trigger cohort assignments, campaigns, or milestones. Listed integrations include Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft. ConexED says the platform is TX-RAMP certified and FERPA compliant. The product page invites institutions to book a discovery call and does not display a price.

Who it is for

Retain is intended for higher education leaders and advisors, including CIOs, vice chancellors, and advisors supporting large student groups. It suits institutions that want to coordinate alerts and interventions across advising and other student-support teams.

What is good

Alerts can use LMS activity and configurable rules.
Faculty and students can submit concerns or referrals.
Cases support shared notes and threaded comments.
Alerts can trigger assignments, campaigns, or milestones.

What to know first

Pricing is not displayed.
The listed access platform is web.

Verdict

Retain combines early alerts, shared case records, student success scoring, and automated follow-up. Institutions should request pricing and confirm that its listed integrations meet their needs.

Compared on student recruitment software

Degree planning: Yesconexed.com
Early alerts: Yesconexed.com
Intervention workflows: Yesconexed.com
Student planning portal: Yesconexed.com
Mobile access: webconexed.com

Facts

Purpose: Retain helps higher education institutions identify struggling students, route alerts to advisors, and track interventions through resolution.conexed.com · 2 Oct 2026
LMS alerts: Canvas, Blackboard, Moodle, and D2L activity feeds can trigger alerts based on attendance, grades, and engagement drops.conexed.com · 2 Oct 2026
Faculty alerts: Faculty can flag a concern from a student profile, and the alert routes to the appropriate advisor.conexed.com · 2 Oct 2026
Student referrals: Students can submit configurable self-referral forms that open a case on an advisor’s caseload.conexed.com · 2 Oct 2026
Proactive rules: Configurable rules monitor attendance patterns, grade trajectories, missed appointments, and milestone slippage.conexed.com · 2 Oct 2026
Case records: Cases include severity, assignment, resolution reasons, and change history, and soft deletes preserve records for compliance.conexed.com · 2 Oct 2026
Shared care notes: Timestamped notes, labels, document attachments, and threaded comments let advising, tutoring, financial aid, and counseling contribute to one case.conexed.com · 2 Oct 2026
Success scoring: Composite student success scores combine LMS engagement, attendance, milestone completion, and advising touchpoints.conexed.com · 2 Oct 2026
Automation: Alerts can assign a cohort, start a drip campaign, or open a milestone automatically.conexed.com · 2 Oct 2026
Platform integrations: The Retain page lists Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft as systems it works with.conexed.com · 2 Oct 2026
Security: ConexED says platform data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that it is TX-RAMP certified and FERPA compliant.conexed.com · 2 Oct 2026
Support: ConexED offers personalized ticket-based support, with email follow-up Monday through Friday from 9:00 a.m. to 5:00 p.m. MST.newsupport.conexed.com · 2 Oct 2026
Audience: ConexED says it was built for higher education leaders and advisors, including CIOs, vice chancellors, and advisors supporting hundreds of students.conexed.com · 2 Oct 2026
Pricing: The Retain page invites institutions to book a discovery call and does not display a price.conexed.com · 2 Oct 2026
Faculty and student referrals: Faculty can flag concerns from a student profile, and students can submit self-referrals through configurable intake forms.conexed.com · 3 Oct 2026
Case management: Cases track severity, assignment, resolution reasons, and change history, and can include timestamped notes, attachments, and threaded comments.conexed.com · 3 Oct 2026
Automation and scoring: The product combines engagement, attendance, milestones, and advising touchpoints into student success scores and can trigger assignments, campaigns, or milestones from alerts.conexed.com · 3 Oct 2026
Integrations: The page lists Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft as compatible systems.conexed.com · 3 Oct 2026
Coordinated platform: Retain links cases to ConexED meeting and outreach records and sends resolved-case outcomes to its Report dashboard.conexed.com · 3 Oct 2026
Compliance: ConexED states that it is TX-RAMP certified and FERPA compliant.conexed.com · 3 Oct 2026
Intended users: ConexED describes the platform as built for higher education and names CIOs, vice chancellors, and advisors as intended users.conexed.com · 3 Oct 2026
Pricing access: The product page invites institutions to book a discovery call and does not state a price.conexed.com · 3 Oct 2026