
Civitas Advising
6.7#5 in education analytics softwareAndroidiOSWebAPI
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| Fact | Civitas Advising | ConexED Retain |
|---|---|---|
| Case management | Advising teams can use dynamic student lists, shared notes, alerts, and coordinated outreach. | Cases track severity, assignment, resolution reasons, and change history, and can include timestamped notes, attachments, and threaded comments. |
| Compliance | The Trust Center lists FERPA, GDPR, SOC 2 Type 2, TX-RAMP Level 2, and VPAT under compliance. | ConexED states that it is TX-RAMP certified and FERPA compliant. |
| Integrations | Civitas lists integrations with Banner, PeopleSoft, Workday Student, Canvas, Blackboard, D2L, Moodle, Slate, Salesforce, Element451, CollegeVine, TargetX and more than 100 systems. | The page lists Canvas, Blackboard, Moodle, D2L Brightspace, Ellucian Banner, and PeopleSoft as compatible systems. |
| Support | The documentation describes an in-product Help Assistant for searching guidance and opening support requests; support-portal access depends on the institution's agreement. | ConexED provides a customer support portal with a contact support option and knowledge base articles, including a section for Early Alerts and Case Management. |
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Civitas Advising suits colleges and universities whose advising, faculty, and student-success teams need shared student records, coordinated outreach, and degree planning.
Retain is intended for higher education leaders and advisors, including CIOs, vice chancellors, and advisors supporting large student groups. It suits institutions that want to coordinate alerts and interventions across advising and other student-support teams.