Chat360
The facts below are what the maker publishes about Chat360, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Chat360's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- Automation
- Its AI agents automate lead qualification, customer support, and customer engagement using a business’s existing knowledge base and content.checked 13 Oct 2026
- Case studies
- Chat360’s homepage features case studies for mCaffeine, JP Infra, and Motilal Oswal involving chatbot support, WhatsApp lead qualification, and customer support.checked 13 Oct 2026
- Channels
- The platform supports customer conversations across WhatsApp, voice, web, and other channels.checked 13 Oct 2026
- CleverTap integration
- Chat360 documents syncing CleverTap segments, triggering WhatsApp campaigns from events, and viewing unified performance metrics.checked 12 Oct 2026
- Customer journeys
- Its AI agents support customer journeys across WhatsApp, website, and social channels.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Industries
- The company presents examples for automotive, telecom, education, banking, ecommerce, healthcare, and retail businesses.checked 13 Oct 2026
- Integrations
- The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples.checked 13 Oct 2026
- Interactive message limit
- WhatsApp interactive messages must be sent within 24 hours of the user’s last message, according to Chat360’s documentation.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Languages
- Its WhatsApp Voice AI page says its multilingual voice bot supports 120+ languages.checked 12 Oct 2026
- Live chat channels
- Chat360’s documentation says Live Chat brings WhatsApp, web, Facebook, Instagram, Telegram, Twitter, SMS, and Google Business Messages into one dashboard.checked 12 Oct 2026
- LLMs
- Chat360 says its Agentic AI framework can work with a customer’s preferred large language model.checked 13 Oct 2026
- MoEngage integration
- Chat360 documents connecting MoEngage to sync user segments, trigger WhatsApp campaigns, and use unified analytics.checked 12 Oct 2026
- Product
- Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI.checked 13 Oct 2026
- Security
- The homepage says security and compliance are embedded at every level of its omnichannel AI agents, but does not name specific certifications there.checked 13 Oct 2026
- Security and compliance
- The current homepage says security and compliance are embedded in its voice-enabled AI agent offering but does not identify specific certifications there.checked 12 Oct 2026
- Support
- The company provides a contact-us link and a book-a-demo option on its homepage.checked 13 Oct 2026
The company
- Company
- Chat360 lists Pune, India as its headquarters and gives its date of incorporation as 25 April 2022.checked 13 Oct 2026
- Headquarters
- Pune, Maharashtra, Indiachecked 28 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Trial
- The homepage advertises a free 14-day trial and says no credit card is required.checked 13 Oct 2026
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