Chat360
6.6#176 in chatbot buildersWebAPI
VisitChat360 vs Chatbase
What both publish
| Fact | Chat360 | Chatbase |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Headquarters | Pune, Maharashtra, India | San Francisco, California |
| Human handoff | Yes | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Product | Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
Chat360 plans
No prices published.
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Pick Chat360 if…
You want what its maker publishes above — check its page for the details.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.