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AiSensy vs Chat360

AiSensy

8.8#3 in chatbot buildersFree plan
Free planAndroidiOSWebAPI
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What both publish

FactAiSensyChat360
AutomationIts feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff.Its AI agents automate lead qualification, customer support, and customer engagement using a business’s existing knowledge base and content.
Free planYesNo
HeadquartersLinkedIn lists the headquarters as Gurgaon, Delhi NCR, India.Pune, Maharashtra, India
Human handoffAgents can take over chatbot conversations, with notifications for bot-to-human transfers.Yes
IntegrationsThe integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples.The homepage describes workflows that connect to ERP systems, CRM updates, and calendars, without naming specific integration products in those examples.
ProductAiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs.Chat360 describes itself as an omnichannel customer experience platform powered by Agentic AI.

AiSensy plans

  • Free ForeverFree
  • Basic$45 a month
  • AI Agent Builder add-on$50 a month
  • WhatsApp AI Agent Builder$50 a month
  • Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
  • Basic Chatbot add-on$80 a month

Chat360 plans

No prices published.

Pick AiSensy if…

It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.

Pick Chat360 if…

You want what its maker publishes above — check its page for the details.

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