Celetel
The facts below are what the maker publishes about Celetel, checked and dated. Our editors have not written about it yet.
Plans and prices
From Celetel's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | ₹1,599 a month | 100 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer) · Email Support · ₹1,599 / mo |
| Growth | ₹2,999 a month | 250 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer) · Up to 3 Team Members · Priority Support · ₹2,999 / mo |
| Business | ₹5,999 a month | 500 FREE WhatsApp Marketing Message Credits (One-Time Welcome Offer) · Up to 5 Team Members · Dedicated Account Manager · ₹5,999 / mo |
| Enterprise | Priced on request | Unlimited Team Members · Unlimited WhatsApp Numbers · Dedicated Infrastructure · Enterprise SLA · 24×7 Priority Support · Custom |
The facts
Each one read from Celetel's own pages, with the date it was checked.
What it does
- AI bot generation
- Yeschecked 21 Sep 2026
- Campaigns
- The platform supports bulk WhatsApp and RCS campaigns with audience segmentation and scheduled delivery.checked 12 Oct 2026
- Chatbots
- Celetel says customers can build no-code chatbots for WhatsApp and WebChat using a connected knowledge base.checked 12 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Human handoff
- Yeschecked 21 Sep 2026
- Inbox
- Its shared inbox supports smart routing, collision detection, SLA timers, and conversation history across WhatsApp, RCS, SMS, and Voice.checked 12 Oct 2026
- Integrations
- The maker lists Salesforce, HubSpot, Zoho CRM, Freshdesk, Zendesk, Shopify, WooCommerce, Razorpay, PayU, Stripe, Zapier, Make, Slack, and AWS among its 50+ connectors.checked 12 Oct 2026
- Intended customers
- Celetel presents the product for businesses across industries including e-commerce, BFSI, healthcare, logistics, hospitality, education, travel, SaaS, and FMCG/D2C.checked 12 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Pricing limits
- Platform subscriptions do not include channel usage; WhatsApp, SMS, and RCS messages are billed separately.checked 12 Oct 2026
- Product
- Celetel is a CPaaS messaging platform for WhatsApp, RCS, SMS, and Voice, with AI automation and a unified agent inbox.checked 12 Oct 2026
- RCS availability
- RCS is currently supported for India, and the maker says international RCS pricing is available on request.checked 12 Oct 2026
- Security
- The maker describes the platform as SOC 2 compliant, GDPR ready, and ISO 27001, with role-based access, audit logs, IP whitelisting, and SSO.checked 12 Oct 2026
- SMS requirements
- The pricing page says India SMS requires DLT registration and quotes international SMS rates by route on request.checked 12 Oct 2026
- Support
- The maker describes dedicated support as available around the clock; plan listings include email support on Starter and priority support on Growth.checked 12 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
The company
- Headquarters
- The company says it builds its technology from its office in India.checked 12 Oct 2026
Where it runs
- WhatsApp access
- Celetel says it is an official Meta Tech Partner and offers WhatsApp Business API access, approved templates, interactive messages, and delivery and read receipts.checked 12 Oct 2026
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