Celetel
7.3#80 in chatbot buildersFrom ₹1,599 a monthWebAPI
VisitCeletel vs Chatbase
What both publish
| Fact | Celetel | Chatbase |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Headquarters | The company says it builds its technology from its office in India. | San Francisco, California |
| Human handoff | Yes | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | The maker lists Salesforce, HubSpot, Zoho CRM, Freshdesk, Zendesk, Shopify, WooCommerce, Razorpay, PayU, Stripe, Zapier, Make, Slack, and AWS among its 50+ connectors. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Product | Celetel is a CPaaS messaging platform for WhatsApp, RCS, SMS, and Voice, with AI automation and a unified agent inbox. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
Celetel plans
- Starter₹1,599 a month
- Growth₹2,999 a month
- Business₹5,999 a month
- EnterprisePriced on request
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Pick Celetel if…
You want what its maker publishes above — check its page for the details.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.