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CaseStream

Place
#21 of 32
Score
6.0
CaseStream's website

The facts below are what the maker publishes about CaseStream, checked and dated. Our editors have not written about it yet.

Plans and prices

From CaseStream's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Up to 25 Users$450 a month25 users · 25 GB · administrator training · unlimited email support · unlimited custom reports · fixes & feature upgrades
Up to 50 Users$600 a month50 users · 50 GB · administrator training · unlimited email support · unlimited custom reports · fixes & feature upgrades
Up to 75 Users$750 a month75 users · 75 GB · administrator training · unlimited email support · unlimited custom reports · fixes & feature upgrades
Up to 100 usersPriced on request100 users · 100 GB · administrator training · unlimited email support · unlimited custom reports · fixes & feature upgrades

The facts

Each one read from CaseStream's own pages, with the date it was checked.

What it does

Access and security
The maker describes CaseStream as cloud based with 24/7 browser access and security settings for case workers, shelter staff, and administrators.checked 9 Oct 2026
Case management
Case management features include family association, support groups, goals, measures, assailants, and case notes.checked 9 Oct 2026
Case tracking
It tracks crisis calls, client records, family and children information, assailants, services, and shelter stays.checked 9 Oct 2026
Customization
Organizations can customize data entry forms, programs, services, and pull-down menu options.checked 9 Oct 2026
HMIS
SAGE HMIS reporting for CAPER and APR is listed as a $350/mo add-on.checked 9 Oct 2026
Notable limits
Listed subscription tiers cap included file storage at 25 GB, 50 GB, 75 GB, or 100 GB according to the user tier.checked 9 Oct 2026
Privacy
The maker says the collaborative web environment maintains the security and privacy of the people served.checked 9 Oct 2026
Purpose
CaseStream is cloud based case management software for domestic violence, abuse, shelter, and victim services organizations.checked 9 Oct 2026
Reporting
The product supports custom reports, scheduled report emails, Excel exports, and VOCA reporting with de-duplication.checked 9 Oct 2026
Shelter management
Features include shelter requests, check-in and check-out, family member counts, shelter stay history, and related reporting.checked 9 Oct 2026
Support
Subscriptions include technical support, and the listed plans include unlimited email support; customers can also contact support by phone or email.checked 9 Oct 2026
Target organizations
The maker identifies domestic violence shelters, women and children shelters, crisis intervention agencies, DV and SA support agencies, advocacy agencies, and assault response teams as users.checked 9 Oct 2026

The company

Headquarters
Allendale, Michigan, United Stateschecked 28 Sep 2026
Maker
CaseStream says it was initially developed with the YWCA Grand Rapids and is now used by domestic violence and victim services agencies.checked 9 Oct 2026

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