CaseStream
6.0#21 in nonprofit case management softwareFrom $450 a monthWeb
VisitCaseStream vs Primero
What both publish
| Fact | CaseStream | Primero |
|---|---|---|
| Case management | Case management features include family association, support groups, goals, measures, assailants, and case notes. | Case management workflows cover identification, registration, assessment, planning, referrals and transfers, and case closure, with supervision, notifications, and tasking tools. |
| Purpose | CaseStream is cloud based case management software for domestic violence, abuse, shelter, and victim services organizations. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Support | Subscriptions include technical support, and the listed plans include unlimited email support; customers can also contact support by phone or email. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
CaseStream plans
- Up to 25 Users$450 a month
- Up to 50 Users$600 a month
- Up to 75 Users$750 a month
- Up to 100 usersPriced on request
Primero plans
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
Pick CaseStream if…
You want what its maker publishes above — check its page for the details.
Pick Primero if…
Primero suits organizations that need structured case intake, custom fields, audit trails, and reporting. Its deployment options fit teams considering self-management, hosted service, or a hybrid setup.