CareerPlug
CareerPlug is hiring and retention software for posting jobs, managing applicants, onboarding employees, and supporting retention.
What CareerPlug is
CareerPlug is hiring and retention software for posting jobs, managing applicants, onboarding employees, and supporting retention. Its plans include branded careers pages, prescreen questions, job templates, and configurable hiring processes. Hire and Grow add job board distribution, interview scheduling, and applicant texting. Grow also includes workflows, required forms such as I-9 and W-4, notifications, and an employee document repository. Listed integrations include ADP RUN, ADP Workforce Now, Zapier, Zenoti, screening providers, E-Verify, ToolBelt, and myCNAjobs, though availability varies by plan and integration. CareerPlug also offers API and webhook functionality; its API and Webhook Toolkit is included with Grow. The company says it does not conduct background checks, and some integrations require an active paid subscription to the partner tool. CareerPlug is paid, with pricing on request, and offers a 14-day trial. Each account receives one Grow trial over its lifetime. The company was founded in 2007 and is headquartered in Austin, Texas.
Good
- Branded careers pages and configurable hiring processes
- Hire and Grow include interview scheduling
- Grow adds onboarding workflows and document storage
- Offers API and webhook functionality
Watch out
- Pricing is available on request
- Only one 14-day Grow trial per account lifetime
- Some integrations require a paid partner subscription
- CareerPlug does not conduct background checks
Who it suits
CareerPlug is aimed at franchise brands, owners, operators, and managers who are not HR professionals. It may suit organizations looking to handle recruiting and, with Grow, onboarding and retention processes.
Verdict
CareerPlug covers recruiting tasks, with Grow extending the product into onboarding and retention. Ask for pricing and confirm which plan and partner subscriptions are needed for your integrations.
Plans and prices
From CareerPlug's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Grow | — | Everything in Hire · E-Verify and payroll integrations · preloaded and custom workflows · Retain Insights dashboard · API and webhook toolkit · Annual or monthly billing, each with a 12-month commitment |
| Hire | — | Unlimited posts to 15+ job boards · Indeed and ZipRecruiter integrations · Autopilot scheduling · unlimited applicant texting · onboarding forms · Annual 12-month commitment |
| Limited | — | Branded careers page · prescreen questions · job templates · configurable hiring process · Annual 12-month commitment; one free careers-page job post |
The facts
Each one read from CareerPlug's own pages, with the date it was checked.
What it does
- AI oversight
- CareerPlug says its AI tools are designed to support hiring teams while keeping humans central to decisions, and it commissioned an independent bias audit of its AI-Generated Applicant Summary feature.checked 11 Oct 2026
- API
- CareerPlug exposes an OAuth 2.0 API for public data, applicant status and applying applicants to jobs; the documentation calls it an initial API version.checked 15 Oct 2026
- API restrictions
- The API and XML-feed policy permits hiring-related distribution and internal integrations but prohibits feeding data to competing ATS or talent-acquisition platforms.checked 15 Oct 2026
- Candidate evaluation
- Evaluation tools include assessments, interview scorecards and one-way automated phone screens.checked 15 Oct 2026
- Career site
- Yeschecked 23 Sep 2026
- Careers page
- All listed plans include a branded, customizable careers page.checked 15 Oct 2026
- Customer footprint
- CareerPlug says it serves more than 600 franchise brands and member-based organizations and over 60,000 business owners.checked 15 Oct 2026
- Documentation and support
- The Help Center contains account, billing, job-posting, recruiting, interview, onboarding, reporting and marketplace sections, plus training resources.checked 15 Oct 2026
- Integration limits
- CareerPlug says it does not conduct background checks, and some integrations require an active paid subscription to the partner tool.checked 11 Oct 2026
- Integrations
- Listed integrations include ADP RUN, ADP Workforce Now, Zapier, Zenoti, Reliable Background Screening, Verified First, Universal Background Screening, E-Verify, ToolBelt and myCNAjobs.checked 15 Oct 2026
- Intended customers
- CareerPlug says its software is built for franchise brands, busy owners, operators, and managers who are not HR professionals.checked 11 Oct 2026
- Interview scheduling
- The Hire and Grow plans include Autopilot automatic interview scheduling.checked 15 Oct 2026
- Job board distribution
- Yeschecked 23 Sep 2026
- Job posting
- Users can create branded job posts and distribute them to major job boards from one workflow.checked 15 Oct 2026
- Legal name
- Crunchbase identifies the legal name as CareerPlug LLC and lists Austin, Texas as headquarters.checked 15 Oct 2026
- Licence
- CareerPlug is proprietary software; its terms prohibit reverse engineering, resale, service-provider use and building a competing product.checked 15 Oct 2026
- Limit: annual commitment complaint
- A Trustpilot reviewer said they expected month-to-month billing but were charged under a full-year commitment.checked 15 Oct 2026
- Limit: customer service and posting complaints
- Trustpilot reviewers report unanswered support requests, jobs not appearing and difficulty editing posted jobs.checked 15 Oct 2026
Where it runs
- Applicant messaging
- Hire and Grow include unlimited applicant texting and reusable text-message templates.checked 15 Oct 2026
- Browser requirements
- Supported browsers include current Chrome, Chrome for Android, Firefox, Firefox for Android, Safari 9+, Safari for iOS 9.2+, Edge and Internet Explorer 11+; JavaScript is required.checked 15 Oct 2026
The company
- Company founded
- CareerPlug was founded in Austin in 2007 by Clint Smith.checked 15 Oct 2026
- Company scale
- LinkedIn lists CareerPlug as a privately held software-development company with 51–200 employees and Austin headquarters.checked 15 Oct 2026
- Founded
- 2007checked 28 Sep 2026
- Headquarters
- Austin, Texas, United Stateschecked 28 Sep 2026
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