CAMS

What CAMS is

CAMS is a cloud-based case administration and management system for community and social services agencies. It follows cases from referral and intake through assessment, goals, progress reporting, discharge, and follow-up. Workers can plan cases, track time, prepare reports, and monitor waitlists, participation, outcomes, and milestones. Reporting dashboards produce annual statistics, incident summaries, and service summaries for funders, stakeholders, and accreditors. Browser access supports multiple worksites, while user levels and an access-control list govern file access. Data is stored and backed up in Canada, with incremental backups every 15 minutes and a full backup nightly. Each agency owns its data, and the maker says it will return that data when use ends. Security includes two password-protected login mechanisms, unique user accounts, and 2048-bit SSL certificates. CAMS supports CARF and Council on Accreditation standards and includes training, support, and help-desk services. Pricing is available on request.