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CAMS vs Tracker

CAMS logo

CAMS

5.6#169 in case management software
Web
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Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactCAMSTracker
Deploymentcloudcloud
HeadquartersBritish Columbia, CanadaAtlanta, Georgia
IntegrationsThe maker’s features page does not list third-party integrations.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
PurposeCAMS is a cloud-based case administration and management system for community and social services agencies.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityThe system uses two password-protected login mechanisms, uniquely identified user accounts, and 2048-bit SSL certificates for internet data transfers.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportThe maker says training, support, and help-desk services are provided.Riverside says the same people who develop Tracker support it and answer the phone.

CAMS plans

  • CAMSPriced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick CAMS if…

It is intended for community and social services agencies managing case workflows, programs, reporting, and accreditation requirements across multiple worksites.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

Charts they share