bruKNOW
bruKNOW is a no-code platform for building AI chatbots and automating customer conversations across messaging channels, with sales pipeline management.
What bruKNOW is
bruKNOW is a no-code platform for building AI chatbots and automating customer conversations across messaging channels, with sales pipeline management. Its visual Flow Builder lets users assemble chatflows by connecting nodes rather than coding. The site says its GPT-4o-powered assistants can answer questions using uploaded documents and extract multiple variables from a natural-language message, such as reservation details or lead qualification data. Listed channels include WhatsApp Business, Telegram, Facebook Messenger, Instagram DMs, Web Chat, SMS, email, and voice calls. A human handoff option is available, and the CRM records conversation history, captured variables, and tags, with CSV and Excel export. The AI meeting notetaker can join Google Meet, Zoom, or Teams, record a transcript, and write a summary. Its native Android app provides a unified inbox for WhatsApp, Instagram Direct, Messenger, and Telegram. The free plan includes one chatbot, 20 nodes, 50 conversations per month, and 60K AI tokens per month. Paid plans are billed annually: Startup is R$28 a month, Pro is R$59 a month, and Enterprise is R$99 a month.
Good
- Visual flow builder requires no coding.
- AI assistants can answer from uploaded documents.
- CRM records conversation history, variables, and tags.
- Meeting notetaker supports Google Meet, Zoom, and Teams.
Watch out
- Free plan is limited to 50 conversations monthly.
- Free plan includes one chatbot and 20 nodes.
- Paid plans are billed annually.
Who it suits
bruKNOW suits businesses automating customer conversations across messaging channels, including businesses seeking sales pipeline management. The site also presents it for LATAM coverage, with Spanish support and integration with Colombia and the region.
Verdict
bruKNOW combines chatbot building, AI-assisted replies, CRM records, and human handoff across multiple channels. Its free tier has defined chatbot, node, conversation, and token limits; paid plans expand those allowances.
Plans and prices
From bruKNOW's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 chatbot · 20 nodes · ∞ contacts · 50 conversations/month · 60K AI tokens/month · Web Chat · AI Assistant · Forever · no credit card |
| Startup | R$28 a month | 1 chatbot · 25 nodes · 1 agent · ∞ contacts · 2K conversations/month · 8M AI tokens/month · Web Chat · WhatsApp · Email · SMS 250/mo · AI Assistant · Basic support · $280 billed annually |
| Pro | R$59 a month | 2 chatbots · 45 nodes · 5 agents · ∞ contacts · 4K conversations/month · 24M AI tokens/month · Web Chat · WhatsApp · Email · SMS 500/mo · AI Assistant · CRM & Analytics · Advanced support · $590 billed annually |
| Enterprise | R$99 a month | 3 chatbots · unlimited nodes · 10 agents · ∞ contacts · 10K conversations/month · 32M AI tokens/month · Web Chat · WhatsApp · Email · SMS 1K/mo · Voice Calling ∞ · AI Assistant · CRM & Analytics · Professional support · $990 billed annually |
The facts
Each one read from bruKNOW's own pages, with the date it was checked.
What it does
- AI assistant
- The site says its AI assistants are powered by GPT-4o and can answer using uploaded documents.checked 9 Oct 2026
- AI bot generation
- Yeschecked 21 Sep 2026
- AI extraction
- The platform can extract multiple variables from one natural-language message, with examples including real estate details, reservation information, and lead qualification data.checked 9 Oct 2026
- Channels
- The site lists WhatsApp Business, Telegram, Facebook Messenger, Instagram DMs, Web Chat, SMS, email, and voice calls as channels.checked 9 Oct 2026
- CRM
- The CRM automatically populates with conversation records and includes history, captured variables, tags, and CSV/Excel export.checked 9 Oct 2026
- Deployment channels
- multichannelchecked 21 Sep 2026
- Flow builder
- Its visual Flow Builder lets users create chatflows by dragging and connecting nodes without coding.checked 9 Oct 2026
- Human handoff
- Live agents can take over bot conversations and see the conversation history and captured variables.checked 9 Oct 2026
- Included conversations
- 2000checked 21 Sep 2026
- Integrations
- The email service supports Gmail, Outlook, SendGrid, or custom SMTP; voice calls are powered by Twilio and SMS is provided via LabsMobile.checked 9 Oct 2026
- Knowledge-base answers
- Yeschecked 21 Sep 2026
- Meeting notetaker
- The AI meeting notetaker can join Google Meet, Zoom, or Teams, record a transcript, and write a summary after the meeting.checked 9 Oct 2026
- Product
- bruKNOW describes itself as a no-code platform for building AI chatbots and automating customer conversations across WhatsApp, Instagram, Messenger, and Telegram, with sales pipeline management.checked 9 Oct 2026
- Support
- The site advertises basic support on Startup, advanced support on Pro, and professional support on Enterprise; it also says demo requests receive a response in less than 24 hours.checked 9 Oct 2026
- Visual flow builder
- Yeschecked 21 Sep 2026
- Who it is for
- bruKNOW presents its plans for businesses automating customer service and describes LATAM coverage with Spanish support and integration with Colombia and the region.checked 9 Oct 2026
Where it runs
- Android app
- The site describes a native Android app with a unified inbox for WhatsApp, Instagram Direct, Messenger, and Telegram, and links to Google Play.checked 9 Oct 2026
- WhatsApp status
- bruKNOW says it is a Tech Provider for the WhatsApp Business Platform and offers onboarding, verification, and support directly with Meta.checked 9 Oct 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
- Plan limits
- The Free plan includes 50 conversations per month and 60K AI tokens per month; the Enterprise plan includes 10K conversations per month and 32M AI tokens per month.checked 9 Oct 2026
Alternatives to bruKNOW
- 1
Voiceflow
Free planAndroidiOSWebAPI9.0From $972 a year - 2
Chatbase
Free planAndroidiOSWebAPI8.9From $40 a month - 3
AiSensy
Free planAndroidiOSWebAPI8.8Free plan - 4
Microsoft Copilot
Free planAndroidiOSWebWindows8.7From $99.99 a year - 5
Rasa
Free planOpen sourceWebAPILinuxmacOS8.6Free plan - 6
Yellow.ai
Free planAndroidiOSWebAPI8.6Free plan