bruKNOW
8.1#23 in chatbot buildersFrom R$28 a monthFree planAndroidiOSWeb
VisitbruKNOW vs Voiceflow
What both publish
| Fact | bruKNOW | Voiceflow |
|---|---|---|
| AI bot generation | Yes | Yes |
| Channels | The site lists WhatsApp Business, Telegram, Facebook Messenger, Instagram DMs, Web Chat, SMS, email, and voice calls as channels. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Live agents can take over bot conversations and see the conversation history and captured variables. | Yes |
| Integrations | The email service supports Gmail, Outlook, SendGrid, or custom SMTP; voice calls are powered by Twilio and SMS is provided via LabsMobile. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Knowledge-base answers | Yes | Yes |
| Product | bruKNOW describes itself as a no-code platform for building AI chatbots and automating customer conversations across WhatsApp, Instagram, Messenger, and Telegram, with sales pipeline management. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
bruKNOW plans
- FreeFree
- StartupR$28 a month
- ProR$59 a month
- EnterpriseR$99 a month
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick bruKNOW if…
bruKNOW suits businesses automating customer conversations across messaging channels, including businesses seeking sales pipeline management. The site also presents it for LATAM coverage, with Spanish support and integration with Colombia and the region.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.