bruKNOW
8.1#23 in chatbot buildersFrom R$28 a monthFree planAndroidiOSWeb
VisitbruKNOW vs Chatbase
What both publish
| Fact | bruKNOW | Chatbase |
|---|---|---|
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | Yes |
| Human handoff | Live agents can take over bot conversations and see the conversation history and captured variables. | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | The email service supports Gmail, Outlook, SendGrid, or custom SMTP; voice calls are powered by Twilio and SMS is provided via LabsMobile. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Product | bruKNOW describes itself as a no-code platform for building AI chatbots and automating customer conversations across WhatsApp, Instagram, Messenger, and Telegram, with sales pipeline management. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
bruKNOW plans
- FreeFree
- StartupR$28 a month
- ProR$59 a month
- EnterpriseR$99 a month
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Pick bruKNOW if…
bruKNOW suits businesses automating customer conversations across messaging channels, including businesses seeking sales pipeline management. The site also presents it for LATAM coverage, with Spanish support and integration with Colombia and the region.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.