Bonterra ETO

What Bonterra ETO is

Bonterra ETO is web-based data collection and case management software for nonprofits and other social good organizations. It helps track participant interactions, services, referrals, and outcomes. Touchpoints can record services, assessments, and outcomes, while participant enrollment can span sites within an enterprise. Staff can make cross-site referrals, and receiving organizations can accept or reject them. ETO also connects participants with third-party entities such as service providers, referral partners, and employers; participant collections are typically site-specific. ETO Results provides filtered reporting, with visible data shaped by reporting roles and security settings. Administrators can customize dashboards and navigation across sites and programs using up to five enterprise templates. The system includes participant, entity, referral, and administrative areas, quick search, a participant portal, and forms and surveys. It has nine customizable access levels, with program-level permissions restricting access to program-related data. ETO requires internet access and a compatible browser. Pricing is on request.