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Autotask

Datto, LLC (Kaseya)

Autotask is paid service-management software available through the web, iOS, Android, and an API.

Place
#26 of 34
Score
5.4
Autotask's website

What Autotask is

Autotask is paid service-management software available through the web, iOS, Android, and an API. Its listed capabilities include billing and invoicing, time tracking, utilization reporting, resource planning, project financials, and a client portal. Teams can record time alongside billing work, review utilization, plan resources, and manage project financial information in the same service. The client portal provides a designated access point for clients, while API availability supports connected workflows. Browser and mobile access cover internal users working from different devices, and the platform’s operational features center on professional-service processes involving time, people, projects, finances, and client interaction. The separate listings for billing and invoicing and for billing & invoicing both place invoicing within the product’s stated scope. Buyers can consider Autotask when these operational functions need to be handled together across web, mobile, and API access.

Good

  • Available on web, iOS, and Android
  • API access is listed
  • Includes billing and invoicing
  • Provides time tracking and utilization reporting
  • Includes resource planning and project financials

Watch out

  • Paid software
  • Client portal is the only listed client-access feature

Who it suits

It suits professional-service teams managing time, resources, project finances, invoices, and client access. Web, mobile, and API availability support varied user and integration needs.

Verdict

Autotask brings time, billing, resource planning, project financials, and client access into one service platform. Its broad web, mobile, and API availability supports teams with varied access requirements.

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